Fanatec Clubsport Formula V2.5 X Steering Wheel

Fanatec Clubsport Formula V2.5 X Steering Wheel Fanatec
Fanatec Clubsport Formula V2.5 X Steering Wheel Fanatec

Fanatec Clubsport Formula V2.5 X Steering Wheel

Regular price €346.09
/
  • In stock
  • Inventory on the way
Shipping calculated at checkout.
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Formula V2.5 X. Raise your game.

Officially licensed for Xbox, the ClubSport Steering Wheel Formula V2.5 X is the perfect size and shape for all formula-style and single-seater race cars.

PREMIUM MATERIALS.

Retaining the shape of the iconic 270 mm ClubSport Formula wheel, the Formula V2.5 X uses a 5 mm-thick, solid carbon fibre front plate, aluminium shifter modules, and and genuine Alcantara® grips.

OFFICIALLY LICENSED FOR XBOX / WINDOWS® 10.

The ClubSport Steering Wheel Formula V2.5 X features full Xbox / Windows 10 compatibility. Connecting this wheel to compatible FANATEC® Wheel Bases unlocks access to a huge range of Fanatec peripherals for use on Xbox One® and Xbox Series X|S.

Loaded with Fanatec innovation.

Advanced multi-colour LED bars, OLED display, more input options than ever. And now with magnetic shifters as standard.

CRISP SHIFTING.

Thanks to the pre-installed, CNC-machined aluminium ClubSport Magnetic Paddle Module, you’ll shift gears with confidence every time. The wheel is packed with 11 buttons, 12-way multi-position switches, thumb encoders, toggle switches; the list goes on. Up to 67 functions of a game can be adjusted directly.

MORE THAN JUST EYE-CATCHING.

The spectacular light show is also highly functional. RevLEDs with nine multi-colour LEDs can show motor RPM and optimal shifting point, and the two flag LED bars (FlagLEDs) with three multi-colour LEDs can indicate tyre slip, flag warnings, pit limiter, and more.


Upgradable.

Replace the ClubSport Magnetic Paddle Module with the Podium Advanced Paddle Module (optional) for additional inputs and analogue paddles. The exchangeable quick release means this wheel is ready for the transition to the all-new QR2 system (coming soon).

ADD F1-STYLE CLUTCH PADDLES.

The ClubSport Steering Wheel Formula V2.5 X can be upgraded to the Podium Advanced Paddle Module, which adds a dual clutch paddle system and two pairs of magnetic paddles with 3 mm-thick carbon fibre plates.

READY FOR THE FUTURE.

The exchangeable QR1 Wheel-Side (ClubSport Quick Release Adapter) means the wheel can be upgraded easily to the next-generation QR2 system (coming soon).

 

FEATURES

  • Officially licensed for Xbox One® and Xbox Series X|S
  • Formula-style steering wheel with a compact diameter of 270 mm for fast movements and reactions
  • Durable construction made of metal and carbon fibre
  • 5 mm solid carbon fibre front plate. Carbon fibre plate is constructed of approx. 30 layers of unidirectional carbon cloth
  • Genuine Alcantara® grips
  • Rubber-coated surfaces including button framing and thumb encoders
  • ClubSport Magnetic Paddle Module pre-installed
    • 3 mm-thick, black anodised aluminium paddle plates
    • Paddle module cage made of CNC machined aluminium
    • Neodymium magnets
    • Paddle module easily upgradable to Podium Advanced Paddle Module (optional)
  • Steering wheel weight: approx. 1250 g
  • 11 buttons plus four paddles with ultra-reliable switches
  • Two 2-way toggle switches
  • Two 12-way multi-position switches with encoder functionality
  • 7-way FunkySwitch™: left, right, up, and down directional inputs, push button, and rotary encoder functionality
  • Analogue joystick
  • Two thumb encoders easily reachable while driving without releasing the grips
  • Two vibration motors integrated with the grips, controllable through wheel Tuning Menu (SHO) or by game through Fanatec SDK
  • RevLEDs with nine multi-colour LEDs to show motor RPM and optimal shifting point as games program through the Fanatec SDK
  • Two FlagLEDs with three multi-colour LEDs each to indicate tyre slip, flag warnings, pit limiter, and more, as games program through the Fanatec SDK
  • User-defined LED and display behavior via FanaLab
  • 1" 128x64 white OLED display to show telemetry data like speed or gear as games program through the Fanatec SDK
  • White Xbox One connection status LED
  • Tuning functions with OLED display to adjust settings independent from the game and during gameplay (see description of compatible wheel base/racing wheel for details)
  • Detachable Xbox button caps
  • Racing-style button caps included
  • Exchangeable aluminium quick release

COMPATIBILITY

Wheel Bases

This product is only compatible with the following wheel bases:

  • CSL DD
  • CSL Elite Wheel Base
  • CSL Elite Wheel Base V1.1
  • CSL Elite Wheel Base + - officially licensed for PS4™
  • CSL Elite Racing Wheel - officially licensed for PS4™
  • ClubSport Wheel Base V2
  • ClubSport Wheel Base V2.5
  • PODIUM Wheel Base DD1
  • PODIUM Wheel Base DD2
  • PODIUM Racing Wheel F1® PS4™

Platforms

  • Xbox: if connected with this steering wheel, the above mentioned wheel bases will be compatible with with Xbox One® and Xbox Series X|S.
  • PC and other platforms: The specifications of the compatible wheel bases will remain unchanged.
  • The functionality of this product on Xbox or PlayStation can be limited by the capabilities of the console (subject to firmware/OS changes and developer support). The full functionality can only be guaranteed on PC; this is also game-dependent.

SPECIAL NOTES

  • In order to operate this product, a compatible Fanatec Wheel Base (not included) is mandatory!
  • Some features might not be supported on Xbox One® or Xbox Series X|S. Functionality also depends on game developer implementation of the Fanatec SDK.
  • This product does not include the Podium Advanced Paddle Module.

PACKAGING DETAILS

  • Dimensions (L x W x H)31cm x 21cm x 19.5cm
  • Weight1.7kg
  • Volume weight2.54kg

WHAT'S INCLUDED

  • ClubSport Steering Wheel Formula V2.5 X
  • ClubSport Magnetic Paddle Module with aluminium paddle plates (pre-installed)
  • QR1 Wheel-Side (ClubSport Quick Release Adapter), packaged separately
  • Racing-style button caps 
  • Quick Guide
  • Safety pin for long-term storage
  • Safety screw for permanent mount on wheel base



TECHNICAL SPECIFICATIONS

  • PlatformPC, PS4 Ready, XBox One

Tax:

Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.

For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value. You can read more about this here.

Shipping:
We use DHL Express to ship worldwide. At present this is the only shipping service we offer as we have found them to be extremely reliable and fast!
Shipping Costs:
Shipping costs are calculated dynamically at checkout based on the size and eight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days

Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA

Cut off Times:
DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

Tracking:
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Warranty:
If you experience any issues with products that are still under warranty, you must first contact us via email to Support@Digital-Motorsports.com. We will endeavour to help fix the problem with you prior to contacting the manufacturer. If we cannot fix the problem, the products must be returned to our warehouse, including details such as the serial number and any supporting pictures or video available.
Digital Motorsports will issue you with a return label and will cover the cost of return.
We will then work with the manufacturer to rectify the issue for you as quickly as possible. Please note, we do not issue replacements for any items under warranty until the manufacturer has repaired or replaced the item and shipped it back to us. If the manufacturer deems the issue not covered under warranty, you will be billed for any inbound and outbound shipping fees due to return the item to you.
We offer a full 2-year manufacturer’s warranty on all products unless otherwise stated. Product warranties are bound to the first purchaser and are not transferable. 

Returns:
Here at Digital-Motorsports.com we like to make things as easy as possible, if you are not completely satisfied with your online purchase, you can return it free of any admin or handling charges. The item must be unused with original packaging and returned to us within 14 days of purchase for an exchange or full refund, minus any outbound or return shipping charges imposed by the courier.

Please note that we do not cover the cost of return postage. If you are within Southern Ireland, you can drop the package to your local Post Office or Simply follow the steps on returnmyshopping.ie. If you are located outside Ireland, we suggest using your national postal service to return the goods. If the goods do not reach us we are not in a position to exchange or refund the item. The customer is responsible for the goods until they have been received by us.
When an item is returned, we will inspect and refund as quickly as possible, usually within 1-2 working days. The length of time refunds take to register on customer’s bank accounts does vary from bank to bank but typically takes 1-3 working days.

Shipping

We use DHL Express to ship worldwide for the majority of products. For lightweight items under 2kg we also offer standard post.


Shipping Costs: Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

When will the Fanatec CSL DD be available?

Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days

Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA

Cut off Times:

DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

Tracking:

As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Do you ship to my country?

Yes! We ship worldwide. Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

When will my order ship?

Orders placed Monday - Friday, before 1pm GMT are normally dispatched the same day, assuming the item you ordered is in stock. During busier periods (eg Black Friday / Christmas) dispatch times can increase.

Orders are picked and dispatched Monday to Friday, not at weekends. As soon as your order ships we will send tracking information to the email on your order.

If you have ordered an item that is on pre-order, the expected dispatch date will be listed in the product title or description.

Collection

We offer a collection service for orders placed online from our head office in Dublin Ireland.

Collection is available Monday - Friday, 9am - 5pm.

Collection Address:

Digital Motorsports, Unit P6 Grants Road, Greenogue Business Park, Dublin , D24 Y82X

Customs Taxes & Import Duty

Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.

For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value.

Brexit

the UK are no longer a part of the European Union (EU), and this changes howmainland UK (England, Scotland & Wales)based consumers buy product from EU based stores like ours.

Our website now displays all prices excluding VAT and no longer charges you VAT on orders shipping to mainland UK. 

Customers will however be liable for 20% UK VAT which will be charged to you by HMRC (customs) and collected by our shipping agents (DHL) when the shipment enters the UK. You will be contacted by them to complete the payment, usually by text message. DHL also charge a small handling fee which is 2.5% of the VAT and a minimum of £11.00.

This will be the case when you order from any company based in the EU. If you order from a UK based company they will display vat on their website and charge you the 20% VAT directly on the order. So whether you buy from an EU based store or a UK based store you will be paying more or less the same total price on the product.

If you are a VAT registered business in the UK there is no need to enter your VAT number. 

If you have any questions/queries please do not hesitate to contact us at info@digital-motorsports.com 

Is XYZ product in stock?

The stock on our website is live so unless there is an out of stock message on the product then we do have it in stock. For items that are out of stock, you can click the green button in the bottom right corner of the screen that says 'EMAIL WHEN AVAILABLE' and enter your email address to be notified when the item becomes available again.

In some instances we may offer pre-order on certain products. If we have a pre-order on a product, lead times/dispatch dates will be clearly indicated in the product title and description

When will the Fanatec CSL DD be available?

Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.

Where is my order?

As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or two.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Can I Pre-Order?

A small selection of our products are sometimes available for pre-order. They will be clearly identified on the product details page by a button stating their expected dispatch date.

If a product is displaying as out of stock and there is no message communicating an expected dispatch date then pre-order is not available.

Discounts:

From time to time we run promotions. Promotions are always well advertised and will have a clear start and end date. Please note that we cannot retrospectively apply discounts to orders placed before or after the promotional period.

Formula V2.5 X. Raise your game.

Officially licensed for Xbox, the ClubSport Steering Wheel Formula V2.5 X is the perfect size and shape for all formula-style and single-seater race cars.

PREMIUM MATERIALS.

Retaining the shape of the iconic 270 mm ClubSport Formula wheel, the Formula V2.5 X uses a 5 mm-thick, solid carbon fibre front plate, aluminium shifter modules, and and genuine Alcantara® grips.

OFFICIALLY LICENSED FOR XBOX / WINDOWS® 10.

The ClubSport Steering Wheel Formula V2.5 X features full Xbox / Windows 10 compatibility. Connecting this wheel to compatible FANATEC® Wheel Bases unlocks access to a huge range of Fanatec peripherals for use on Xbox One® and Xbox Series X|S.

Loaded with Fanatec innovation.

Advanced multi-colour LED bars, OLED display, more input options than ever. And now with magnetic shifters as standard.

CRISP SHIFTING.

Thanks to the pre-installed, CNC-machined aluminium ClubSport Magnetic Paddle Module, you’ll shift gears with confidence every time. The wheel is packed with 11 buttons, 12-way multi-position switches, thumb encoders, toggle switches; the list goes on. Up to 67 functions of a game can be adjusted directly.

MORE THAN JUST EYE-CATCHING.

The spectacular light show is also highly functional. RevLEDs with nine multi-colour LEDs can show motor RPM and optimal shifting point, and the two flag LED bars (FlagLEDs) with three multi-colour LEDs can indicate tyre slip, flag warnings, pit limiter, and more.


Upgradable.

Replace the ClubSport Magnetic Paddle Module with the Podium Advanced Paddle Module (optional) for additional inputs and analogue paddles. The exchangeable quick release means this wheel is ready for the transition to the all-new QR2 system (coming soon).

ADD F1-STYLE CLUTCH PADDLES.

The ClubSport Steering Wheel Formula V2.5 X can be upgraded to the Podium Advanced Paddle Module, which adds a dual clutch paddle system and two pairs of magnetic paddles with 3 mm-thick carbon fibre plates.

READY FOR THE FUTURE.

The exchangeable QR1 Wheel-Side (ClubSport Quick Release Adapter) means the wheel can be upgraded easily to the next-generation QR2 system (coming soon).

 

FEATURES

  • Officially licensed for Xbox One® and Xbox Series X|S
  • Formula-style steering wheel with a compact diameter of 270 mm for fast movements and reactions
  • Durable construction made of metal and carbon fibre
  • 5 mm solid carbon fibre front plate. Carbon fibre plate is constructed of approx. 30 layers of unidirectional carbon cloth
  • Genuine Alcantara® grips
  • Rubber-coated surfaces including button framing and thumb encoders
  • ClubSport Magnetic Paddle Module pre-installed
    • 3 mm-thick, black anodised aluminium paddle plates
    • Paddle module cage made of CNC machined aluminium
    • Neodymium magnets
    • Paddle module easily upgradable to Podium Advanced Paddle Module (optional)
  • Steering wheel weight: approx. 1250 g
  • 11 buttons plus four paddles with ultra-reliable switches
  • Two 2-way toggle switches
  • Two 12-way multi-position switches with encoder functionality
  • 7-way FunkySwitch™: left, right, up, and down directional inputs, push button, and rotary encoder functionality
  • Analogue joystick
  • Two thumb encoders easily reachable while driving without releasing the grips
  • Two vibration motors integrated with the grips, controllable through wheel Tuning Menu (SHO) or by game through Fanatec SDK
  • RevLEDs with nine multi-colour LEDs to show motor RPM and optimal shifting point as games program through the Fanatec SDK
  • Two FlagLEDs with three multi-colour LEDs each to indicate tyre slip, flag warnings, pit limiter, and more, as games program through the Fanatec SDK
  • User-defined LED and display behavior via FanaLab
  • 1" 128x64 white OLED display to show telemetry data like speed or gear as games program through the Fanatec SDK
  • White Xbox One connection status LED
  • Tuning functions with OLED display to adjust settings independent from the game and during gameplay (see description of compatible wheel base/racing wheel for details)
  • Detachable Xbox button caps
  • Racing-style button caps included
  • Exchangeable aluminium quick release

COMPATIBILITY

Wheel Bases

This product is only compatible with the following wheel bases:

  • CSL DD
  • CSL Elite Wheel Base
  • CSL Elite Wheel Base V1.1
  • CSL Elite Wheel Base + - officially licensed for PS4™
  • CSL Elite Racing Wheel - officially licensed for PS4™
  • ClubSport Wheel Base V2
  • ClubSport Wheel Base V2.5
  • PODIUM Wheel Base DD1
  • PODIUM Wheel Base DD2
  • PODIUM Racing Wheel F1® PS4™

Platforms

  • Xbox: if connected with this steering wheel, the above mentioned wheel bases will be compatible with with Xbox One® and Xbox Series X|S.
  • PC and other platforms: The specifications of the compatible wheel bases will remain unchanged.
  • The functionality of this product on Xbox or PlayStation can be limited by the capabilities of the console (subject to firmware/OS changes and developer support). The full functionality can only be guaranteed on PC; this is also game-dependent.

SPECIAL NOTES

  • In order to operate this product, a compatible Fanatec Wheel Base (not included) is mandatory!
  • Some features might not be supported on Xbox One® or Xbox Series X|S. Functionality also depends on game developer implementation of the Fanatec SDK.
  • This product does not include the Podium Advanced Paddle Module.

PACKAGING DETAILS

  • Dimensions (L x W x H)31cm x 21cm x 19.5cm
  • Weight1.7kg
  • Volume weight2.54kg

WHAT'S INCLUDED

  • ClubSport Steering Wheel Formula V2.5 X
  • ClubSport Magnetic Paddle Module with aluminium paddle plates (pre-installed)
  • QR1 Wheel-Side (ClubSport Quick Release Adapter), packaged separately
  • Racing-style button caps 
  • Quick Guide
  • Safety pin for long-term storage
  • Safety screw for permanent mount on wheel base



TECHNICAL SPECIFICATIONS

  • PlatformPC, PS4 Ready, XBox One

Tax:

Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.

For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value. You can read more about this here.

Shipping:
We use DHL Express to ship worldwide. At present this is the only shipping service we offer as we have found them to be extremely reliable and fast!
Shipping Costs:
Shipping costs are calculated dynamically at checkout based on the size and eight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days

Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA

Cut off Times:
DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

Tracking:
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Warranty:
If you experience any issues with products that are still under warranty, you must first contact us via email to Support@Digital-Motorsports.com. We will endeavour to help fix the problem with you prior to contacting the manufacturer. If we cannot fix the problem, the products must be returned to our warehouse, including details such as the serial number and any supporting pictures or video available.
Digital Motorsports will issue you with a return label and will cover the cost of return.
We will then work with the manufacturer to rectify the issue for you as quickly as possible. Please note, we do not issue replacements for any items under warranty until the manufacturer has repaired or replaced the item and shipped it back to us. If the manufacturer deems the issue not covered under warranty, you will be billed for any inbound and outbound shipping fees due to return the item to you.
We offer a full 2-year manufacturer’s warranty on all products unless otherwise stated. Product warranties are bound to the first purchaser and are not transferable. 

Returns:
Here at Digital-Motorsports.com we like to make things as easy as possible, if you are not completely satisfied with your online purchase, you can return it free of any admin or handling charges. The item must be unused with original packaging and returned to us within 14 days of purchase for an exchange or full refund, minus any outbound or return shipping charges imposed by the courier.

Please note that we do not cover the cost of return postage. If you are within Southern Ireland, you can drop the package to your local Post Office or Simply follow the steps on returnmyshopping.ie. If you are located outside Ireland, we suggest using your national postal service to return the goods. If the goods do not reach us we are not in a position to exchange or refund the item. The customer is responsible for the goods until they have been received by us.
When an item is returned, we will inspect and refund as quickly as possible, usually within 1-2 working days. The length of time refunds take to register on customer’s bank accounts does vary from bank to bank but typically takes 1-3 working days.

Shipping

We use DHL Express to ship worldwide for the majority of products. For lightweight items under 2kg we also offer standard post.


Shipping Costs: Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

When will the Fanatec CSL DD be available?

Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days

Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA

Cut off Times:

DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

Tracking:

As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Do you ship to my country?

Yes! We ship worldwide. Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

When will my order ship?

Orders placed Monday - Friday, before 1pm GMT are normally dispatched the same day, assuming the item you ordered is in stock. During busier periods (eg Black Friday / Christmas) dispatch times can increase.

Orders are picked and dispatched Monday to Friday, not at weekends. As soon as your order ships we will send tracking information to the email on your order.

If you have ordered an item that is on pre-order, the expected dispatch date will be listed in the product title or description.

Collection

We offer a collection service for orders placed online from our head office in Dublin Ireland.

Collection is available Monday - Friday, 9am - 5pm.

Collection Address:

Digital Motorsports, Unit P6 Grants Road, Greenogue Business Park, Dublin , D24 Y82X

Customs Taxes & Import Duty

Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.

For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value.

Brexit

the UK are no longer a part of the European Union (EU), and this changes howmainland UK (England, Scotland & Wales)based consumers buy product from EU based stores like ours.

Our website now displays all prices excluding VAT and no longer charges you VAT on orders shipping to mainland UK. 

Customers will however be liable for 20% UK VAT which will be charged to you by HMRC (customs) and collected by our shipping agents (DHL) when the shipment enters the UK. You will be contacted by them to complete the payment, usually by text message. DHL also charge a small handling fee which is 2.5% of the VAT and a minimum of £11.00.

This will be the case when you order from any company based in the EU. If you order from a UK based company they will display vat on their website and charge you the 20% VAT directly on the order. So whether you buy from an EU based store or a UK based store you will be paying more or less the same total price on the product.

If you are a VAT registered business in the UK there is no need to enter your VAT number. 

If you have any questions/queries please do not hesitate to contact us at info@digital-motorsports.com 

Is XYZ product in stock?

The stock on our website is live so unless there is an out of stock message on the product then we do have it in stock. For items that are out of stock, you can click the green button in the bottom right corner of the screen that says 'EMAIL WHEN AVAILABLE' and enter your email address to be notified when the item becomes available again.

In some instances we may offer pre-order on certain products. If we have a pre-order on a product, lead times/dispatch dates will be clearly indicated in the product title and description

When will the Fanatec CSL DD be available?

Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.

Where is my order?

As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or two.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Can I Pre-Order?

A small selection of our products are sometimes available for pre-order. They will be clearly identified on the product details page by a button stating their expected dispatch date.

If a product is displaying as out of stock and there is no message communicating an expected dispatch date then pre-order is not available.

Discounts:

From time to time we run promotions. Promotions are always well advertised and will have a clear start and end date. Please note that we cannot retrospectively apply discounts to orders placed before or after the promotional period.

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