Sim Lab P1-X Sim Racing Cockpit

Sim Lab P1-X Sim Racing Cockpit - Digital-Motorsports.com
Sim Lab P1-X Sim Racing Cockpit - Digital-Motorsports.com
Sim Lab P1-X Sim Racing Cockpit - Digital-Motorsports.com
Sim Lab P1-X Sim Racing Cockpit - Digital-Motorsports.com
Sim Lab P1-X Sim Racing Cockpit

Sim Lab P1-X Sim Racing Cockpit

Wheelmount
Regular price $1,004.00
/
  • Out of stock
  • Inventory on the way
Shipping calculated at checkout.
Digital Motorsports: fast reliable shipping, 5 star reviews, outstanding customer reviews, affiliate reward program & 14 day no quibble returns

Sim Lab P1-X Sim Racing Cockpit

  • Worldwide Shipping
  • 2 Year Manufacturers Warranty
  • Authorised Sim Lab Reseller

The SimLab P1X is our best selling pro-level racing simulator cockpit. We have supplied P1 X sim racing cockpits to pro drifters James Deane & Conor Shanahan, factory Aston Martin GT3 driver Charlie Eastwood and WRC rally driver Craig Breen to name drop but a few! it is the sim chassis of choice for dozens of our LMP, F3, GT3 and club racing customers worldwide.

DOWNLOAD P1-X ASSEMBLY MANUAL

Why is The P1X The Best Sim Racing Chassis?

it's just a really good product - plain and simple! Richard and the guys at SimLab have spent a long time developing the P1-X into its current form. This is not simply an 8020 profile rig bolted together with off-the-shelf parts, it has been developed over time by a team who understand and are passionate about sim racing and understand what pro and amateur race drivers want in a professional racing simulator. The P1X uses bespoke, laser cut components and anodised aluminium bracketry to make the rig ultra rigid, adjustable and also look great!

The Sim Lab P1 X is designed to work flawlessly with all kinds of accessories such as the integrated monitor mount system which is available for single or triple screens. A matching, free standing triple monitor stand is also available in standard or HEAVY DUTY variant for screens over 32"

Pedal Tray

The newly designed pedal tray gives the extra flexibility needed to handle a wide variety of seating positions. It covers movement in all directions including completely flipped around to have the pedals sit on the deck. Also, its configured in such a way that it will accommodate different pedals sets, and the possibility to add an adjustable heel plate or pedal sliders. By lowering the seat (and using the Sim Lab SF-1 Seat) and raising the pedal tray, a formula/LMP seating position is easy to achieve.

Connector Plates

The uprights are the main focal point when creating a rigid frame. Steering forces are creating a moment (torque force) at the base of the uprights, even more so with the high forces Direct Drive wheels are operating. To counter these effects, a play-free connection of the upright is essential. These sandwich plates lock the uprights firmly into place. Because they are easy to install, success is guaranteed.

Side mount

The P1-X is fitted with a shifter/accessories mount, running from the uprights to the back of the rig. Can be mounted both left and right. In addition, extra 2 profiles are provided to add the possibility of multiple configurations.

Wheel Deck Version:

  • Fanatec Club Sport Wheels
  • Fanatec Elite wheel series
  • Fanatec Podium DD wheels DD1, DD2
  • Thrustmaster wheels (T500RS, TC-PS, TS-XW, T300RS, T-GT)
  • Logitech G25, G27, G29
  • AccuForce V1/V2

Front Mounting Version:

  • Fanatec Club Sport Wheels
  • MiGe 130ST (small, big)
  • Bodnar 50 series
  • Lenze MCS12 series
  • SimuCube 2 Sport, Pro, Ultimate

Podium DD wheel Version:

  • Fanatec Podium DD1 & DD2 wheel

Key Features:

  • Base structure featuring 160 x 40 mm aluminium profiles. Special sandwich plates lock the uprights from any movement.
  • Dashboard bracket securely fixates you Servo Drive wheel (Mige, SimuCube)
  • Movable seat position (can be positioned inclined)
  • Steering wheel position fully adjustable
  • Pedal position fully adjustable
  • Side mounting point included that can be configured in different ways
  • Fanatec pedals can be mounted without additional hardware. Heusinkveld pedals can be mounted without extra materials, all bolts/nuts included. Heel plate can be purchased separately.
  • Different sizes of spare bolts to mount seat brackets, shifters, and pedals

Specification:

  • Aluminium profiles and mounting materials
  • Base frame consists of 40 x 160 mm profiles
  • Steering wheel uprights 40 x 120 mm profiles, length 780 mm
  • Aluminium profile type: Item 40 mm slot 8
  • P1 chassis dimensions: 1400 mm x 580 mm (length x width outer dimensions)
  • Steering wheel height adjustability: 0 700 mm
  • Suitable for +200 cm body length
  • Total weight 55 kg.

Included in the package:

  • Aluminium profiles and mounting materials
  • Bolts for mounting seats and peripherals
  • Schematic instructions available for download
  • Rubber feet

Not Included in the package:

  • Adjustable feet separately
  • Seat
  • Seat bracket
  • Mounting plates for a shifter
  • Heel plate

DOWNLOAD P1-X ASSEMBLY MANUAL

Tax:

Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.

For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value. You can read more about this here.

Shipping:
We use DHL Express to ship worldwide. At present this is the only shipping service we offer as we have found them to be extremely reliable and fast!
Shipping Costs:
Shipping costs are calculated dynamically at checkout based on the size and eight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days

Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA

Cut off Times:
DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

Tracking:
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Warranty:
If you experience any issues with products that are still under warranty, you must first contact us via email to Support@Digital-Motorsports.com. We will endeavour to help fix the problem with you prior to contacting the manufacturer. If we cannot fix the problem, the products must be returned to our warehouse, including details such as the serial number and any supporting pictures or video available.
Digital Motorsports will issue you with a return label and will cover the cost of return.
We will then work with the manufacturer to rectify the issue for you as quickly as possible. Please note, we do not issue replacements for any items under warranty until the manufacturer has repaired or replaced the item and shipped it back to us. If the manufacturer deems the issue not covered under warranty, you will be billed for any inbound and outbound shipping fees due to return the item to you.
We offer a full 2-year manufacturer’s warranty on all products unless otherwise stated. Product warranties are bound to the first purchaser and are not transferable. 

Returns:
Here at Digital-Motorsports.com we like to make things as easy as possible, if you are not completely satisfied with your online purchase, you can return it free of any admin or handling charges. The item must be unused with original packaging and returned to us within 14 days of purchase for an exchange or full refund, minus any outbound or return shipping charges imposed by the courier.

Please note that we do not cover the cost of return postage. If you are within Southern Ireland, you can drop the package to your local Post Office or Simply follow the steps on returnmyshopping.ie. If you are located outside Ireland, we suggest using your national postal service to return the goods. If the goods do not reach us we are not in a position to exchange or refund the item. The customer is responsible for the goods until they have been received by us.
When an item is returned, we will inspect and refund as quickly as possible, usually within 1-2 working days. The length of time refunds take to register on customer’s bank accounts does vary from bank to bank but typically takes 1-3 working days.

Shipping

We use DHL Express to ship worldwide for the majority of products. For lightweight items under 2kg we also offer standard post.


Shipping Costs: Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

When will the Fanatec CSL DD be available?

Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days

Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA

Cut off Times:

DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

Tracking:

As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Do you ship to my country?

Yes! We ship worldwide. Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

When will my order ship?

Orders placed Monday - Friday, before 1pm GMT are normally dispatched the same day, assuming the item you ordered is in stock. During busier periods (eg Black Friday / Christmas) dispatch times can increase.

Orders are picked and dispatched Monday to Friday, not at weekends. As soon as your order ships we will send tracking information to the email on your order.

If you have ordered an item that is on pre-order, the expected dispatch date will be listed in the product title or description.

Collection

We offer a collection service for orders placed online from our head office in Dublin Ireland.

Collection is available Monday - Friday, 9am - 5pm.

Collection Address:

Digital Motorsports, Unit P6 Grants Road, Greenogue Business Park, Dublin , D24 Y82X

Customs Taxes & Import Duty

Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.

For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value.

Brexit

the UK are no longer a part of the European Union (EU), and this changes howmainland UK (England, Scotland & Wales)based consumers buy product from EU based stores like ours.

Our website now displays all prices excluding VAT and no longer charges you VAT on orders shipping to mainland UK. 

Customers will however be liable for 20% UK VAT which will be charged to you by HMRC (customs) and collected by our shipping agents (DHL) when the shipment enters the UK. You will be contacted by them to complete the payment, usually by text message. DHL also charge a small handling fee which is 2.5% of the VAT and a minimum of £11.00.

This will be the case when you order from any company based in the EU. If you order from a UK based company they will display vat on their website and charge you the 20% VAT directly on the order. So whether you buy from an EU based store or a UK based store you will be paying more or less the same total price on the product.

If you are a VAT registered business in the UK there is no need to enter your VAT number. 

If you have any questions/queries please do not hesitate to contact us at info@digital-motorsports.com 

Is XYZ product in stock?

The stock on our website is live so unless there is an out of stock message on the product then we do have it in stock. For items that are out of stock, you can click the green button in the bottom right corner of the screen that says 'EMAIL WHEN AVAILABLE' and enter your email address to be notified when the item becomes available again.

In some instances we may offer pre-order on certain products. If we have a pre-order on a product, lead times/dispatch dates will be clearly indicated in the product title and description

When will the Fanatec CSL DD be available?

Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.

Where is my order?

As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or two.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Can I Pre-Order?

A small selection of our products are sometimes available for pre-order. They will be clearly identified on the product details page by a button stating their expected dispatch date.

If a product is displaying as out of stock and there is no message communicating an expected dispatch date then pre-order is not available.

Discounts:

From time to time we run promotions. Promotions are always well advertised and will have a clear start and end date. Please note that we cannot retrospectively apply discounts to orders placed before or after the promotional period.

Sim Lab P1-X Sim Racing Cockpit

  • Worldwide Shipping
  • 2 Year Manufacturers Warranty
  • Authorised Sim Lab Reseller

The SimLab P1X is our best selling pro-level racing simulator cockpit. We have supplied P1 X sim racing cockpits to pro drifters James Deane & Conor Shanahan, factory Aston Martin GT3 driver Charlie Eastwood and WRC rally driver Craig Breen to name drop but a few! it is the sim chassis of choice for dozens of our LMP, F3, GT3 and club racing customers worldwide.

DOWNLOAD P1-X ASSEMBLY MANUAL

Why is The P1X The Best Sim Racing Chassis?

it's just a really good product - plain and simple! Richard and the guys at SimLab have spent a long time developing the P1-X into its current form. This is not simply an 8020 profile rig bolted together with off-the-shelf parts, it has been developed over time by a team who understand and are passionate about sim racing and understand what pro and amateur race drivers want in a professional racing simulator. The P1X uses bespoke, laser cut components and anodised aluminium bracketry to make the rig ultra rigid, adjustable and also look great!

The Sim Lab P1 X is designed to work flawlessly with all kinds of accessories such as the integrated monitor mount system which is available for single or triple screens. A matching, free standing triple monitor stand is also available in standard or HEAVY DUTY variant for screens over 32"

Pedal Tray

The newly designed pedal tray gives the extra flexibility needed to handle a wide variety of seating positions. It covers movement in all directions including completely flipped around to have the pedals sit on the deck. Also, its configured in such a way that it will accommodate different pedals sets, and the possibility to add an adjustable heel plate or pedal sliders. By lowering the seat (and using the Sim Lab SF-1 Seat) and raising the pedal tray, a formula/LMP seating position is easy to achieve.

Connector Plates

The uprights are the main focal point when creating a rigid frame. Steering forces are creating a moment (torque force) at the base of the uprights, even more so with the high forces Direct Drive wheels are operating. To counter these effects, a play-free connection of the upright is essential. These sandwich plates lock the uprights firmly into place. Because they are easy to install, success is guaranteed.

Side mount

The P1-X is fitted with a shifter/accessories mount, running from the uprights to the back of the rig. Can be mounted both left and right. In addition, extra 2 profiles are provided to add the possibility of multiple configurations.

Wheel Deck Version:

  • Fanatec Club Sport Wheels
  • Fanatec Elite wheel series
  • Fanatec Podium DD wheels DD1, DD2
  • Thrustmaster wheels (T500RS, TC-PS, TS-XW, T300RS, T-GT)
  • Logitech G25, G27, G29
  • AccuForce V1/V2

Front Mounting Version:

  • Fanatec Club Sport Wheels
  • MiGe 130ST (small, big)
  • Bodnar 50 series
  • Lenze MCS12 series
  • SimuCube 2 Sport, Pro, Ultimate

Podium DD wheel Version:

  • Fanatec Podium DD1 & DD2 wheel

Key Features:

  • Base structure featuring 160 x 40 mm aluminium profiles. Special sandwich plates lock the uprights from any movement.
  • Dashboard bracket securely fixates you Servo Drive wheel (Mige, SimuCube)
  • Movable seat position (can be positioned inclined)
  • Steering wheel position fully adjustable
  • Pedal position fully adjustable
  • Side mounting point included that can be configured in different ways
  • Fanatec pedals can be mounted without additional hardware. Heusinkveld pedals can be mounted without extra materials, all bolts/nuts included. Heel plate can be purchased separately.
  • Different sizes of spare bolts to mount seat brackets, shifters, and pedals

Specification:

  • Aluminium profiles and mounting materials
  • Base frame consists of 40 x 160 mm profiles
  • Steering wheel uprights 40 x 120 mm profiles, length 780 mm
  • Aluminium profile type: Item 40 mm slot 8
  • P1 chassis dimensions: 1400 mm x 580 mm (length x width outer dimensions)
  • Steering wheel height adjustability: 0 700 mm
  • Suitable for +200 cm body length
  • Total weight 55 kg.

Included in the package:

  • Aluminium profiles and mounting materials
  • Bolts for mounting seats and peripherals
  • Schematic instructions available for download
  • Rubber feet

Not Included in the package:

  • Adjustable feet separately
  • Seat
  • Seat bracket
  • Mounting plates for a shifter
  • Heel plate

DOWNLOAD P1-X ASSEMBLY MANUAL

Tax:

Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.

For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value. You can read more about this here.

Shipping:
We use DHL Express to ship worldwide. At present this is the only shipping service we offer as we have found them to be extremely reliable and fast!
Shipping Costs:
Shipping costs are calculated dynamically at checkout based on the size and eight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days

Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA

Cut off Times:
DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

Tracking:
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Warranty:
If you experience any issues with products that are still under warranty, you must first contact us via email to Support@Digital-Motorsports.com. We will endeavour to help fix the problem with you prior to contacting the manufacturer. If we cannot fix the problem, the products must be returned to our warehouse, including details such as the serial number and any supporting pictures or video available.
Digital Motorsports will issue you with a return label and will cover the cost of return.
We will then work with the manufacturer to rectify the issue for you as quickly as possible. Please note, we do not issue replacements for any items under warranty until the manufacturer has repaired or replaced the item and shipped it back to us. If the manufacturer deems the issue not covered under warranty, you will be billed for any inbound and outbound shipping fees due to return the item to you.
We offer a full 2-year manufacturer’s warranty on all products unless otherwise stated. Product warranties are bound to the first purchaser and are not transferable. 

Returns:
Here at Digital-Motorsports.com we like to make things as easy as possible, if you are not completely satisfied with your online purchase, you can return it free of any admin or handling charges. The item must be unused with original packaging and returned to us within 14 days of purchase for an exchange or full refund, minus any outbound or return shipping charges imposed by the courier.

Please note that we do not cover the cost of return postage. If you are within Southern Ireland, you can drop the package to your local Post Office or Simply follow the steps on returnmyshopping.ie. If you are located outside Ireland, we suggest using your national postal service to return the goods. If the goods do not reach us we are not in a position to exchange or refund the item. The customer is responsible for the goods until they have been received by us.
When an item is returned, we will inspect and refund as quickly as possible, usually within 1-2 working days. The length of time refunds take to register on customer’s bank accounts does vary from bank to bank but typically takes 1-3 working days.

Shipping

We use DHL Express to ship worldwide for the majority of products. For lightweight items under 2kg we also offer standard post.


Shipping Costs: Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

When will the Fanatec CSL DD be available?

Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days

Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA

Cut off Times:

DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

Tracking:

As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Do you ship to my country?

Yes! We ship worldwide. Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

When will my order ship?

Orders placed Monday - Friday, before 1pm GMT are normally dispatched the same day, assuming the item you ordered is in stock. During busier periods (eg Black Friday / Christmas) dispatch times can increase.

Orders are picked and dispatched Monday to Friday, not at weekends. As soon as your order ships we will send tracking information to the email on your order.

If you have ordered an item that is on pre-order, the expected dispatch date will be listed in the product title or description.

Collection

We offer a collection service for orders placed online from our head office in Dublin Ireland.

Collection is available Monday - Friday, 9am - 5pm.

Collection Address:

Digital Motorsports, Unit P6 Grants Road, Greenogue Business Park, Dublin , D24 Y82X

Customs Taxes & Import Duty

Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.

For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value.

Brexit

the UK are no longer a part of the European Union (EU), and this changes howmainland UK (England, Scotland & Wales)based consumers buy product from EU based stores like ours.

Our website now displays all prices excluding VAT and no longer charges you VAT on orders shipping to mainland UK. 

Customers will however be liable for 20% UK VAT which will be charged to you by HMRC (customs) and collected by our shipping agents (DHL) when the shipment enters the UK. You will be contacted by them to complete the payment, usually by text message. DHL also charge a small handling fee which is 2.5% of the VAT and a minimum of £11.00.

This will be the case when you order from any company based in the EU. If you order from a UK based company they will display vat on their website and charge you the 20% VAT directly on the order. So whether you buy from an EU based store or a UK based store you will be paying more or less the same total price on the product.

If you are a VAT registered business in the UK there is no need to enter your VAT number. 

If you have any questions/queries please do not hesitate to contact us at info@digital-motorsports.com 

Is XYZ product in stock?

The stock on our website is live so unless there is an out of stock message on the product then we do have it in stock. For items that are out of stock, you can click the green button in the bottom right corner of the screen that says 'EMAIL WHEN AVAILABLE' and enter your email address to be notified when the item becomes available again.

In some instances we may offer pre-order on certain products. If we have a pre-order on a product, lead times/dispatch dates will be clearly indicated in the product title and description

When will the Fanatec CSL DD be available?

Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.

Where is my order?

As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or two.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Can I Pre-Order?

A small selection of our products are sometimes available for pre-order. They will be clearly identified on the product details page by a button stating their expected dispatch date.

If a product is displaying as out of stock and there is no message communicating an expected dispatch date then pre-order is not available.

Discounts:

From time to time we run promotions. Promotions are always well advertised and will have a clear start and end date. Please note that we cannot retrospectively apply discounts to orders placed before or after the promotional period.

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