Fanatec CSL Elite DD (8NM) Direct Drive Wheelbase For PC & XBOX One Inc Boost kit

Fanatec CSL Elite DD Direct Drive Wheelbase For PC & XBOX One **Delivery date unavailable at the moment** - PLEASE NOTE WE DO NOT TAKE PRE-ORDERS** Fanatec
Fanatec CSL Elite DD Direct Drive Wheelbase For PC & XBOX One **Delivery date unavailable at the moment** - PLEASE NOTE WE DO NOT TAKE PRE-ORDERS** Fanatec
Fanatec CSL Elite DD Direct Drive Wheelbase For PC & XBOX One **Delivery date unavailable at the moment** - PLEASE NOTE WE DO NOT TAKE PRE-ORDERS** Fanatec
Fanatec CSL Elite DD Direct Drive Wheelbase For PC & XBOX One **Delivery date unavailable at the moment** - PLEASE NOTE WE DO NOT TAKE PRE-ORDERS** Fanatec
Fanatec CSL Elite DD Direct Drive Wheelbase For PC & XBOX One **Delivery date unavailable at the moment** - PLEASE NOTE WE DO NOT TAKE PRE-ORDERS** Fanatec
Fanatec CSL Elite DD Direct Drive Wheelbase For PC & XBOX One **Delivery date unavailable at the moment** - PLEASE NOTE WE DO NOT TAKE PRE-ORDERS** Fanatec

Fanatec CSL Elite DD (8NM) Direct Drive Wheelbase For PC & XBOX One Inc Boost kit

Regular price €487.76
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  • Out of stock
  • Inventory on the way
Shipping calculated at checkout.
Digital Motorsports: fast reliable shipping, 5 star reviews, outstanding customer reviews, affiliate reward program & 14 day no quibble returns
Fanatec CSL Elite DD (8NM) Direct Drive Wheelbase For PC & XBOX One Inc Boost kit

CSL DD. The new standard.

FANATEC® Direct-Drive technology comes to the CSL Series. From subtle sidewall flex to powerful self-aligning torque, you’ll feel everything with a heightened sense of realism. Exceptionally crisp and dynamic force feedback sensations await.
Direct-Drive superiority.

DIRECT-DRIVE SUPERIORITY.

When the steering wheel is directly mounted to the motor shaft, there’s no belt or gear drive to dilute the force feedback effects. The clear choice of all professional drivers and enthusiast sim racers is now available to a broader audience.

PLUG AND PLAY.

Our strong relationship with game developers means the CSL DD has broad compatibility and consistent behaviour across many popular titles. The Standard Tuning Menu has been simplified, allowing beginners to start quickly without having to worry about settings. The Advanced Tuning Menu remains for enthusiasts.
Plug and Play.

Torque to the hands.

The 100% custom motor was developed in Germany specifically for sim racing. It delivers sensational performance thanks to patented FluxCompensator™ technology, communicating the nuances of force feedback detail to your hands with remarkable clarity.
Incredible performance.

INCREDIBLE PERFORMANCE.

The efficiency of the CSL DD motor technology means dynamic force-feedback performance is contained in a small footprint. This is also the first industrial motor to feature a carbon fibre composite motor shaft, which increases responsiveness and acceleration significantly due to low rotational masses.

UP TO 8 NM OF TORQUE.

Standard peak torque is 5 Nm, with the Boost Kit 180 (optional) unlocking the full 8 Nm. This high level of torque can be sustained without the need for active cooling, with the extruded and CNC-machined aluminium casing acting as the structural chassis as well as the heatsink.
Up to 8 Nm of torque.

Upgradable quick release.

The CSL DD uses an automotive-grade, all-aluminium quick release. This component is user-exchangeable, ready for the transition to the all-new QR2 system (coming soon).

Automotive-grade quick release system.

AUTOMOTIVE-GRADE QUICK RELEASE SYSTEM.

The all-aluminium construction and anodised surface ensures strength and durability, providing a robust connection to Fanatec Steering Wheels.

READY FOR THE FUTURE.

Connected internally to the wheel base via USB-C, the quick release can be upgraded easily to the next-generation QR2 system (coming soon). Existing Fanatec wheels with an exchangeable Quick Release can also be upgraded to QR2.
Ready for the future.


FEATURES

  • Direct-Drive system delivers instant, detailed force feedback
  • Linear, consistent performance (5 Nm peak torque)
  • Optional Boost Kit 180 unlocks maximum strength (8 Nm peak torque)
  • Patented, exclusive FluxBarrier™ technology optimises motor efficiency and smoothness
  • Full Fanatec SDK support ensures game compatibility out of the box for all major racing games
  • Standard Tuning Menu allows beginners to get started quickly without having to worry about settings
  • Advanced Tuning Menu allows enthusiasts to fine-tune the force feedback characteristics to suit their driving preferences
  • High-resolution (contactless) Hall-position-sensor, same as Podium Series
  • Steering axis made from carbon fibre-enhanced composite
  • Fanless: wheel base housing is made from aluminium (passive heat sink, core structural component) with composite end caps
  • Wireless-QR technology (slip ring system, life-tested 24/7 for thousands of hours) means no mechanical rotation limiter, provides cable-free delivery of power and data to steering wheels.
  • Automotive-grade quick release, exchangeable
  • T-nut rail system on sides and bottom for easily adjustable hard-mounting
  • Temporary mounting possible with optional table clamp (not included), supports 5 to 60 mm table thickness
  • Ports:
    • Power supply
    • USB-C to PC / console
    • Fanatec DataPort-C
    • Shifter 1
    • Shifter 2 (Sequential only)
    • Pedal
    • Handbrake
  • Front-mounted threaded inserts for Fanatec accessories (e.g. ClubSport Static Shifter Paddles, available separately). Not intended for front-mounting the wheel base to a sim racing chassis/cockpit.

COMPATIBILITY

Peripherals

The CSL DD is compatible with:

  • Fanatec Podium Steering Wheels 
  • Fanatec ClubSport Steering Wheels
  • Fanatec CSL Steering Wheels
  • All Fanatec Pedals (adapter cables might be required on pedals without RJ12 connection)
  • Fanatec ClubSport Shifters (including ClubSport Static Shifter Paddles)
  • Fanatec ClubSport Handbrake V1 and V1.5
  • Fanatec RennSport Cockpits
  • ClubSport Table Clamp V2
  • CSL DD Table Clamp
  • Boost Kit 180
  • Podium Mounting Brackets (the CSL DD includes M6 T-nuts for side-mounting; the Podium Mounting Brackets require the use of M6 bolts and washers)

Platforms

  • PC: This wheel base is compatible with PC when combined with a Fanatec Steering Wheel. Check the individual Steering Wheel product pages for Wheel Base compatibility.
  • Xbox®: This wheel base becomes compatible with Xbox One® and Xbox Series X|S when used with any Fanatec Xbox-licensed steering wheel.
  • PlayStation®: This product is not compatible with any PlayStation® console and cannot be upgraded to achieve compatibility.

SPECIAL NOTES

  • Not suitable for children. A Direct Drive Wheel Base is not a toy! The fast movements of the steering wheel and strong torque can be dangerous. Please read the safety instructions.
  • In order to enable features such as Steering Wheel LEDs in some titles, it may be necessary to switch the CSL DD to Compatibility Mode. This can also help with titles not working in standard PC mode. Check the Quick Guide for details.
  • Only the standard 90W power supply or the Boost Kit 180 can be used with this wheel base. The use of any other power supply will void the wheel base warranty, is potentially dangerous and can lead to serious injury or death.

PACKAGING DETAILS

  • Dimensions (L x W x H)38cm x 29cm x 25cm
  • Weight6.85kg
  • Volume weight5.51kg

WHAT'S INCLUDED

  • CSL DD wheel base
  • 90W power supply (regional)*
  • 4x T-nuts for rail mount system
  • USB cable (Type-C to Type-A)
  • Quick Guide

*If you select the Boost Kit 180 (180W power supply), the standard power supply is not included.


TECHNICAL SPECIFICATIONS

  • PlatformPC, XBox One Ready

      Tax:

      Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

      For countries in the EU we display prices including 23% VAT.
      For countries outside the EU (including the UK) we display prices excluding 23% VAT.

      For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

      Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value. You can read more about this here.

      Shipping:
      We use DHL Express to ship worldwide. At present this is the only shipping service we offer as we have found them to be extremely reliable and fast!
      Shipping Costs:
      Shipping costs are calculated dynamically at checkout based on the size and eight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
      Shipping times - Express Shipping:
      • Ireland & UK - Next Working day.
      • Europe – 2-4 working days.
      • US & Canada – 3-6 Working Days
      • Rest Of World – 4-7 Working days

      Shipping times - Economy Shipping:
      • Ireland & UK – 1-4 Working days
      • Europe – 4-7 Working days
      • US & Canada – NA
      • Rest Of World – NA

      Cut off Times:
      DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

      Tracking:
      As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
      You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
      Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
      If you are concerned you can contact your local DHL customer service department with your tracking number.

      Warranty:
      If you experience any issues with products that are still under warranty, you must first contact us via email to Support@Digital-Motorsports.com. We will endeavour to help fix the problem with you prior to contacting the manufacturer. If we cannot fix the problem, the products must be returned to our warehouse, including details such as the serial number and any supporting pictures or video available.
      Digital Motorsports will issue you with a return label and will cover the cost of return.
      We will then work with the manufacturer to rectify the issue for you as quickly as possible. Please note, we do not issue replacements for any items under warranty until the manufacturer has repaired or replaced the item and shipped it back to us. If the manufacturer deems the issue not covered under warranty, you will be billed for any inbound and outbound shipping fees due to return the item to you.
      We offer a full 2-year manufacturer’s warranty on all products unless otherwise stated. Product warranties are bound to the first purchaser and are not transferable. 

      Returns:
      Here at Digital-Motorsports.com we like to make things as easy as possible, if you are not completely satisfied with your online purchase, you can return it free of any admin or handling charges. The item must be unused with original packaging and returned to us within 14 days of purchase for an exchange or full refund, minus any outbound or return shipping charges imposed by the courier.

      Please note that we do not cover the cost of return postage. If you are within Southern Ireland, you can drop the package to your local Post Office or Simply follow the steps on returnmyshopping.ie. If you are located outside Ireland, we suggest using your national postal service to return the goods. If the goods do not reach us we are not in a position to exchange or refund the item. The customer is responsible for the goods until they have been received by us.
      When an item is returned, we will inspect and refund as quickly as possible, usually within 1-2 working days. The length of time refunds take to register on customer’s bank accounts does vary from bank to bank but typically takes 1-3 working days.

      Shipping

      We use DHL Express to ship worldwide for the majority of products. For lightweight items under 2kg we also offer standard post.


      Shipping Costs: Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

      When will the Fanatec CSL DD be available?

      Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

      Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

      This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
      Shipping times - Express Shipping:
      • Ireland & UK - Next Working day.
      • Europe – 2-4 working days.
      • US & Canada – 3-6 Working Days
      • Rest Of World – 4-7 Working days

      Shipping times - Economy Shipping:
      • Ireland & UK – 1-4 Working days
      • Europe – 4-7 Working days
      • US & Canada – NA
      • Rest Of World – NA

      Cut off Times:

      DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

      Tracking:

      As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
      You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


      Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
      If you are concerned you can contact your local DHL customer service department with your tracking number.

      Do you ship to my country?

      Yes! We ship worldwide. Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

      When will my order ship?

      Orders placed Monday - Friday, before 1pm GMT are normally dispatched the same day, assuming the item you ordered is in stock. During busier periods (eg Black Friday / Christmas) dispatch times can increase.

      Orders are picked and dispatched Monday to Friday, not at weekends. As soon as your order ships we will send tracking information to the email on your order.

      If you have ordered an item that is on pre-order, the expected dispatch date will be listed in the product title or description.

      Collection

      We offer a collection service for orders placed online from our head office in Dublin Ireland.

      Collection is available Monday - Friday, 9am - 5pm.

      Collection Address:

      Digital Motorsports, Unit P6 Grants Road, Greenogue Business Park, Dublin , D24 Y82X

      Customs Taxes & Import Duty

      Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

      For countries in the EU we display prices including 23% VAT.
      For countries outside the EU (including the UK) we display prices excluding 23% VAT.

      For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

      Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value.

      Brexit

      the UK are no longer a part of the European Union (EU), and this changes howmainland UK (England, Scotland & Wales)based consumers buy product from EU based stores like ours.

      Our website now displays all prices excluding VAT and no longer charges you VAT on orders shipping to mainland UK. 

      Customers will however be liable for 20% UK VAT which will be charged to you by HMRC (customs) and collected by our shipping agents (DHL) when the shipment enters the UK. You will be contacted by them to complete the payment, usually by text message. DHL also charge a small handling fee which is 2.5% of the VAT and a minimum of £11.00.

      This will be the case when you order from any company based in the EU. If you order from a UK based company they will display vat on their website and charge you the 20% VAT directly on the order. So whether you buy from an EU based store or a UK based store you will be paying more or less the same total price on the product.

      If you are a VAT registered business in the UK there is no need to enter your VAT number. 

      If you have any questions/queries please do not hesitate to contact us at info@digital-motorsports.com 

      Is XYZ product in stock?

      The stock on our website is live so unless there is an out of stock message on the product then we do have it in stock. For items that are out of stock, you can click the green button in the bottom right corner of the screen that says 'EMAIL WHEN AVAILABLE' and enter your email address to be notified when the item becomes available again.

      In some instances we may offer pre-order on certain products. If we have a pre-order on a product, lead times/dispatch dates will be clearly indicated in the product title and description

      When will the Fanatec CSL DD be available?

      Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

      Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

      This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.

      Where is my order?

      As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
      You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


      Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or two.
      If you are concerned you can contact your local DHL customer service department with your tracking number.

      Can I Pre-Order?

      A small selection of our products are sometimes available for pre-order. They will be clearly identified on the product details page by a button stating their expected dispatch date.

      If a product is displaying as out of stock and there is no message communicating an expected dispatch date then pre-order is not available.

      Discounts:

      From time to time we run promotions. Promotions are always well advertised and will have a clear start and end date. Please note that we cannot retrospectively apply discounts to orders placed before or after the promotional period.

      Fanatec CSL Elite DD (8NM) Direct Drive Wheelbase For PC & XBOX One Inc Boost kit

      CSL DD. The new standard.

      FANATEC® Direct-Drive technology comes to the CSL Series. From subtle sidewall flex to powerful self-aligning torque, you’ll feel everything with a heightened sense of realism. Exceptionally crisp and dynamic force feedback sensations await.
      Direct-Drive superiority.

      DIRECT-DRIVE SUPERIORITY.

      When the steering wheel is directly mounted to the motor shaft, there’s no belt or gear drive to dilute the force feedback effects. The clear choice of all professional drivers and enthusiast sim racers is now available to a broader audience.

      PLUG AND PLAY.

      Our strong relationship with game developers means the CSL DD has broad compatibility and consistent behaviour across many popular titles. The Standard Tuning Menu has been simplified, allowing beginners to start quickly without having to worry about settings. The Advanced Tuning Menu remains for enthusiasts.
      Plug and Play.

      Torque to the hands.

      The 100% custom motor was developed in Germany specifically for sim racing. It delivers sensational performance thanks to patented FluxCompensator™ technology, communicating the nuances of force feedback detail to your hands with remarkable clarity.
      Incredible performance.

      INCREDIBLE PERFORMANCE.

      The efficiency of the CSL DD motor technology means dynamic force-feedback performance is contained in a small footprint. This is also the first industrial motor to feature a carbon fibre composite motor shaft, which increases responsiveness and acceleration significantly due to low rotational masses.

      UP TO 8 NM OF TORQUE.

      Standard peak torque is 5 Nm, with the Boost Kit 180 (optional) unlocking the full 8 Nm. This high level of torque can be sustained without the need for active cooling, with the extruded and CNC-machined aluminium casing acting as the structural chassis as well as the heatsink.
      Up to 8 Nm of torque.

      Upgradable quick release.

      The CSL DD uses an automotive-grade, all-aluminium quick release. This component is user-exchangeable, ready for the transition to the all-new QR2 system (coming soon).

      Automotive-grade quick release system.

      AUTOMOTIVE-GRADE QUICK RELEASE SYSTEM.

      The all-aluminium construction and anodised surface ensures strength and durability, providing a robust connection to Fanatec Steering Wheels.

      READY FOR THE FUTURE.

      Connected internally to the wheel base via USB-C, the quick release can be upgraded easily to the next-generation QR2 system (coming soon). Existing Fanatec wheels with an exchangeable Quick Release can also be upgraded to QR2.
      Ready for the future.


      FEATURES

      • Direct-Drive system delivers instant, detailed force feedback
      • Linear, consistent performance (5 Nm peak torque)
      • Optional Boost Kit 180 unlocks maximum strength (8 Nm peak torque)
      • Patented, exclusive FluxBarrier™ technology optimises motor efficiency and smoothness
      • Full Fanatec SDK support ensures game compatibility out of the box for all major racing games
      • Standard Tuning Menu allows beginners to get started quickly without having to worry about settings
      • Advanced Tuning Menu allows enthusiasts to fine-tune the force feedback characteristics to suit their driving preferences
      • High-resolution (contactless) Hall-position-sensor, same as Podium Series
      • Steering axis made from carbon fibre-enhanced composite
      • Fanless: wheel base housing is made from aluminium (passive heat sink, core structural component) with composite end caps
      • Wireless-QR technology (slip ring system, life-tested 24/7 for thousands of hours) means no mechanical rotation limiter, provides cable-free delivery of power and data to steering wheels.
      • Automotive-grade quick release, exchangeable
      • T-nut rail system on sides and bottom for easily adjustable hard-mounting
      • Temporary mounting possible with optional table clamp (not included), supports 5 to 60 mm table thickness
      • Ports:
        • Power supply
        • USB-C to PC / console
        • Fanatec DataPort-C
        • Shifter 1
        • Shifter 2 (Sequential only)
        • Pedal
        • Handbrake
      • Front-mounted threaded inserts for Fanatec accessories (e.g. ClubSport Static Shifter Paddles, available separately). Not intended for front-mounting the wheel base to a sim racing chassis/cockpit.

      COMPATIBILITY

      Peripherals

      The CSL DD is compatible with:

      • Fanatec Podium Steering Wheels 
      • Fanatec ClubSport Steering Wheels
      • Fanatec CSL Steering Wheels
      • All Fanatec Pedals (adapter cables might be required on pedals without RJ12 connection)
      • Fanatec ClubSport Shifters (including ClubSport Static Shifter Paddles)
      • Fanatec ClubSport Handbrake V1 and V1.5
      • Fanatec RennSport Cockpits
      • ClubSport Table Clamp V2
      • CSL DD Table Clamp
      • Boost Kit 180
      • Podium Mounting Brackets (the CSL DD includes M6 T-nuts for side-mounting; the Podium Mounting Brackets require the use of M6 bolts and washers)

      Platforms

      • PC: This wheel base is compatible with PC when combined with a Fanatec Steering Wheel. Check the individual Steering Wheel product pages for Wheel Base compatibility.
      • Xbox®: This wheel base becomes compatible with Xbox One® and Xbox Series X|S when used with any Fanatec Xbox-licensed steering wheel.
      • PlayStation®: This product is not compatible with any PlayStation® console and cannot be upgraded to achieve compatibility.

      SPECIAL NOTES

      • Not suitable for children. A Direct Drive Wheel Base is not a toy! The fast movements of the steering wheel and strong torque can be dangerous. Please read the safety instructions.
      • In order to enable features such as Steering Wheel LEDs in some titles, it may be necessary to switch the CSL DD to Compatibility Mode. This can also help with titles not working in standard PC mode. Check the Quick Guide for details.
      • Only the standard 90W power supply or the Boost Kit 180 can be used with this wheel base. The use of any other power supply will void the wheel base warranty, is potentially dangerous and can lead to serious injury or death.

      PACKAGING DETAILS

      • Dimensions (L x W x H)38cm x 29cm x 25cm
      • Weight6.85kg
      • Volume weight5.51kg

      WHAT'S INCLUDED

      • CSL DD wheel base
      • 90W power supply (regional)*
      • 4x T-nuts for rail mount system
      • USB cable (Type-C to Type-A)
      • Quick Guide

      *If you select the Boost Kit 180 (180W power supply), the standard power supply is not included.


      TECHNICAL SPECIFICATIONS

      • PlatformPC, XBox One Ready

          Tax:

          Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

          For countries in the EU we display prices including 23% VAT.
          For countries outside the EU (including the UK) we display prices excluding 23% VAT.

          For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

          Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value. You can read more about this here.

          Shipping:
          We use DHL Express to ship worldwide. At present this is the only shipping service we offer as we have found them to be extremely reliable and fast!
          Shipping Costs:
          Shipping costs are calculated dynamically at checkout based on the size and eight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
          Shipping times - Express Shipping:
          • Ireland & UK - Next Working day.
          • Europe – 2-4 working days.
          • US & Canada – 3-6 Working Days
          • Rest Of World – 4-7 Working days

          Shipping times - Economy Shipping:
          • Ireland & UK – 1-4 Working days
          • Europe – 4-7 Working days
          • US & Canada – NA
          • Rest Of World – NA

          Cut off Times:
          DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

          Tracking:
          As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
          You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
          Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
          If you are concerned you can contact your local DHL customer service department with your tracking number.

          Warranty:
          If you experience any issues with products that are still under warranty, you must first contact us via email to Support@Digital-Motorsports.com. We will endeavour to help fix the problem with you prior to contacting the manufacturer. If we cannot fix the problem, the products must be returned to our warehouse, including details such as the serial number and any supporting pictures or video available.
          Digital Motorsports will issue you with a return label and will cover the cost of return.
          We will then work with the manufacturer to rectify the issue for you as quickly as possible. Please note, we do not issue replacements for any items under warranty until the manufacturer has repaired or replaced the item and shipped it back to us. If the manufacturer deems the issue not covered under warranty, you will be billed for any inbound and outbound shipping fees due to return the item to you.
          We offer a full 2-year manufacturer’s warranty on all products unless otherwise stated. Product warranties are bound to the first purchaser and are not transferable. 

          Returns:
          Here at Digital-Motorsports.com we like to make things as easy as possible, if you are not completely satisfied with your online purchase, you can return it free of any admin or handling charges. The item must be unused with original packaging and returned to us within 14 days of purchase for an exchange or full refund, minus any outbound or return shipping charges imposed by the courier.

          Please note that we do not cover the cost of return postage. If you are within Southern Ireland, you can drop the package to your local Post Office or Simply follow the steps on returnmyshopping.ie. If you are located outside Ireland, we suggest using your national postal service to return the goods. If the goods do not reach us we are not in a position to exchange or refund the item. The customer is responsible for the goods until they have been received by us.
          When an item is returned, we will inspect and refund as quickly as possible, usually within 1-2 working days. The length of time refunds take to register on customer’s bank accounts does vary from bank to bank but typically takes 1-3 working days.

          Shipping

          We use DHL Express to ship worldwide for the majority of products. For lightweight items under 2kg we also offer standard post.


          Shipping Costs: Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

          When will the Fanatec CSL DD be available?

          Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

          Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

          This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
          Shipping times - Express Shipping:
          • Ireland & UK - Next Working day.
          • Europe – 2-4 working days.
          • US & Canada – 3-6 Working Days
          • Rest Of World – 4-7 Working days

          Shipping times - Economy Shipping:
          • Ireland & UK – 1-4 Working days
          • Europe – 4-7 Working days
          • US & Canada – NA
          • Rest Of World – NA

          Cut off Times:

          DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

          Tracking:

          As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
          You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


          Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
          If you are concerned you can contact your local DHL customer service department with your tracking number.

          Do you ship to my country?

          Yes! We ship worldwide. Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

          When will my order ship?

          Orders placed Monday - Friday, before 1pm GMT are normally dispatched the same day, assuming the item you ordered is in stock. During busier periods (eg Black Friday / Christmas) dispatch times can increase.

          Orders are picked and dispatched Monday to Friday, not at weekends. As soon as your order ships we will send tracking information to the email on your order.

          If you have ordered an item that is on pre-order, the expected dispatch date will be listed in the product title or description.

          Collection

          We offer a collection service for orders placed online from our head office in Dublin Ireland.

          Collection is available Monday - Friday, 9am - 5pm.

          Collection Address:

          Digital Motorsports, Unit P6 Grants Road, Greenogue Business Park, Dublin , D24 Y82X

          Customs Taxes & Import Duty

          Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

          For countries in the EU we display prices including 23% VAT.
          For countries outside the EU (including the UK) we display prices excluding 23% VAT.

          For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

          Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value.

          Brexit

          the UK are no longer a part of the European Union (EU), and this changes howmainland UK (England, Scotland & Wales)based consumers buy product from EU based stores like ours.

          Our website now displays all prices excluding VAT and no longer charges you VAT on orders shipping to mainland UK. 

          Customers will however be liable for 20% UK VAT which will be charged to you by HMRC (customs) and collected by our shipping agents (DHL) when the shipment enters the UK. You will be contacted by them to complete the payment, usually by text message. DHL also charge a small handling fee which is 2.5% of the VAT and a minimum of £11.00.

          This will be the case when you order from any company based in the EU. If you order from a UK based company they will display vat on their website and charge you the 20% VAT directly on the order. So whether you buy from an EU based store or a UK based store you will be paying more or less the same total price on the product.

          If you are a VAT registered business in the UK there is no need to enter your VAT number. 

          If you have any questions/queries please do not hesitate to contact us at info@digital-motorsports.com 

          Is XYZ product in stock?

          The stock on our website is live so unless there is an out of stock message on the product then we do have it in stock. For items that are out of stock, you can click the green button in the bottom right corner of the screen that says 'EMAIL WHEN AVAILABLE' and enter your email address to be notified when the item becomes available again.

          In some instances we may offer pre-order on certain products. If we have a pre-order on a product, lead times/dispatch dates will be clearly indicated in the product title and description

          When will the Fanatec CSL DD be available?

          Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

          Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

          This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.

          Where is my order?

          As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
          You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


          Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or two.
          If you are concerned you can contact your local DHL customer service department with your tracking number.

          Can I Pre-Order?

          A small selection of our products are sometimes available for pre-order. They will be clearly identified on the product details page by a button stating their expected dispatch date.

          If a product is displaying as out of stock and there is no message communicating an expected dispatch date then pre-order is not available.

          Discounts:

          From time to time we run promotions. Promotions are always well advertised and will have a clear start and end date. Please note that we cannot retrospectively apply discounts to orders placed before or after the promotional period.

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