Fanatec Clubsport V3 Pedals

Fanatec Clubsport V3 Pedals Fanatec
Fanatec Clubsport V3 Pedals Fanatec
Fanatec Clubsport V3 Pedals Fanatec
Fanatec Clubsport V3 Pedals Fanatec
Fanatec Clubsport V3 Pedals Fanatec

Fanatec Clubsport V3 Pedals

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Regular price €347.00
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Fanatec Clubsport V3 Pedals 

  • Worldwide Shipping
  • 2 Year Manufacturers Warranty
  • Authorised Fanatec Reseller

Fanatec's V3's are our best selling pedal set. They offer fantastic performance and a host of unique features such as vibration motors on the throttle and brake pedals to simulate wheel spin and ABS and quick adjust brake pedal pressure.  Straight out of the box they perform well but add the included pedal face plates and optional performance kit and they really come to life.

The V3's are the best performing pedals in the Fanatec ecosystem and when well set up can rival any competitor brand. For the money, they are hard to beat! 

 

90 KG LOAD CELL (ADJUSTABLE)

The custom made load cell is extremely durable and much more precise as the one in V2. You can apply a realistic and strong pressure and precisely control the brake with muscle tension just like in a real car.
 

 

NEW PEDAL PLATES

The new D-shape pedal plates and the new pedal extensions now allow you to adjust the angle of the pedal plate and the angle of the whole pedal arm.
New Pedal Plates
Proven Design
 

MAXIMUM ADJUSTABILITY

There are countless ways to adjust these pedals according to your racing style and ergonomics.
Maximum Adjustability

Contactless Hall Sensors

The electronics have been completely revised and the magnetic hall sensors of the gas and clutch feature 4x the resolution of the V2 pedals. Each axis can be calibrated in the wheel or in the driver.
 
 
 

Adjustable Brake Stiffness

The completely new design of the brake allows to adjust the stiffness and travel of the brake pedal without using any tools.
 

 

FEATURES

  • High resolution pedals with magnetic and contactless sensors on gas and clutch for a long life and maximum performance
  • Pressure sensitive brake with custom made 90 kg load cell sensor
  • Adjustable brake stiffness and travel without tools
  • 12bit resolution (4096 values) on all axis
  • Alternative D-shape race plates in curved design. Ideal for standing pedals
  • Pedal extension to adjust the angle of the pedal plate and to change the angle of the whole pedal arm
  • Brake sensitivity can be adjusted through the tuning menu of the wheel and during the race
  • Vibration motor on throttle pedal indicates rear wheel spin and oversteer (control by games is possible via Fanatec Wheel SDK)
  • Vibration motor on brake pedal to simulate ABS and indicate locking tires (controlled by Fanatec wheels: Compatible to all games. Dynamic control by games is possible via Fanatec Wheel SDK)
  • Design of the gas pedal allows quick exchange of the springs. Two springs with different strength are included
  • Optional damper kit for gas and brake.The hydraulic dampening resistance can easily be adjusted with a knob
  • Full multi platform compatibility, depending solely on the platform compatibilities of the connected Wheel Base/Racing Wheel
  • Full metal construction of CNC-machined aluminum
  • Ultimate adjustability: Position of pedal plates in all directions, angle, spring strength at throttle, brake sensitivity, brake travel
  • Compatible to the colour kits to allow perfect optical customisation

 

 

COMPATIBILITY

Platforms

  • PC:
    • If you connect it to a Fanatec Wheel Base / Racing Wheel it will be compatible to all racing games. For that case, please check the compatibility details on the product page of the connected product.
    • It will work with any racing wheel, also of any other brand (Logitech, Thrustmaster, etc), if the pedals are connected to PC via USB and if the game supports a second controller. E.g. these PC games support a second USB controller:
      • iRacing
      • Assetto Corsa
      • Project Cars
      • GTR 2
      • Race 07
      • rFactor
      • Live for Speed
      • ...and many others
  • Consoles: This pedal set can be used on gaming consoles, if connected through a Fanatec Wheel Base / Racing Wheel. Please check the information on the product page of the Fanatec product through which they will be connected to the console. It will not work on consoles using the direct USB Connection or a ClubSport USB Adapter.

Peripherals

  • Compatible to any Fanatec Wheel Base or Fanatec Racing Wheel with RJ12 Pedals connector. To connect Fanatec Wheels with PS/2 Pedal Socket, you need the additional PS/2 to RJ12 cable.
  • Compatible to ClubSport Pedals V3 Brake Performance Kit
  • Compatible to ClubSport Pedals V3 Damper Kit (throttle and brake pedal)
  • Dedicated plug for the ClubSport Handbrake
  • The pedals are not compatible to the ClubSport USB Adapter. Please use the included USB connector (PC only).

 

SPECIAL NOTES

  • Please note that the vibration function on gas and brake is not supported by all games. On PC it can be implemented with plug ins to our driver / third party software if the games sends the telemetry data.
  • Max resolution depending on the connection:
    • through PWT / PWTS / CSR / CSR Elite wheel: 8 bit (256 values) on all axes
    • through CSW B V1 / CSW B V2 / CS WB V2.5 / CSL E WB / CSL E RW PS4: 12 bit (4096 values) on all axes
    • USB direct connection (PC): 12 bit (4096 values) on all axes

 

PACKAGING DETAILS

  • Dimensions (L x W x H) 43cm x 28cm x 43cm
  • Weight 7.94kg
  • Volume weight 10.35kg

WHAT'S INCLUDED

  • ClubSport Pedals V3
  • 3x Pedal Extensions
  • 3x D-shape pedal plates
  • 1x Strong spring throttle (black)
  • 1x Strong spring clutch (black)
  • 1x RJ12 connection cable (150cm)
  • 1x USB connection cable (180cm)
  • 1x Lithium grease bottle
  • 1x Quick Guide

 

TECHNICAL SPECIFICATIONS

  • Suitable for PC, PS4 Ready, XBox One Ready
  • Adjustable pedal angle
  • Brake performance kit Optional
  • Max bits of resolution 12 (4096) on all axes
  • USB Connectivity Direct
  • Adjustable brake stiffness and travel
  • Adjustable throttle spring strength 
  • Sensors Contactless magnetic, Loadcell
  • Pedal pads Anodized aluminium, D-shaped
  • Vertically adjustable
  • Horizontally adjustable
  • Damper Optional
  • Throttle vibration
  • ABS brake vibration
  • Degressive clutch
  • Clutch pedal
  • Adjustable brake sensitivity
  • Load cell brake
  • Main material CNC machined Aluminium

Tax:

Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.

For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value. You can read more about this here.

Shipping:
We use DHL Express to ship worldwide. At present this is the only shipping service we offer as we have found them to be extremely reliable and fast!
Shipping Costs:
Shipping costs are calculated dynamically at checkout based on the size and eight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days

Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA

Cut off Times:
DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

Tracking:
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Warranty:
If you experience any issues with products that are still under warranty, you must first contact us via email to Support@Digital-Motorsports.com. We will endeavour to help fix the problem with you prior to contacting the manufacturer. If we cannot fix the problem, the products must be returned to our warehouse, including details such as the serial number and any supporting pictures or video available.
Digital Motorsports will issue you with a return label and will cover the cost of return.
We will then work with the manufacturer to rectify the issue for you as quickly as possible. Please note, we do not issue replacements for any items under warranty until the manufacturer has repaired or replaced the item and shipped it back to us. If the manufacturer deems the issue not covered under warranty, you will be billed for any inbound and outbound shipping fees due to return the item to you.
We offer a full 2-year manufacturer’s warranty on all products unless otherwise stated.

Returns:
Here at Digital-Motorsports.com we like to make things as easy as possible, if you are not completely satisfied with your online purchase, you can return it free of any admin or handling charges. The item must be unused with original packaging and returned to us within 14 days of purchase for an exchange or full refund, minus any outbound or return shipping charges imposed by the courier.

Please note that we do not cover the cost of return postage. If you are within Southern Ireland, you can drop the package to your local Post Office or Simply follow the steps on returnmyshopping.ie. If you are located outside Ireland, we suggest using your national postal service to return the goods. If the goods do not reach us we are not in a position to exchange or refund the item. The customer is responsible for the goods until they have been received by us.
When an item is returned, we will inspect and refund as quickly as possible, usually within 1-2 working days. The length of time refunds take to register on customer’s bank accounts does vary from bank to bank but typically takes 1-3 working days.

Shipping

We use DHL Express to ship worldwide for the majority of products. For lightweight items under 2kg we also offer standard post.


Shipping Costs: Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

When will the Fanatec CSL DD be available?

Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days

Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA

Cut off Times:

DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

Tracking:

As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Do you ship to my country?

Yes! We ship worldwide. Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

When will my order ship?

Orders placed Monday - Friday, before 1pm GMT are normally dispatched the same day, assuming the item you ordered is in stock. During busier periods (eg Black Friday / Christmas) dispatch times can increase.

Orders are picked and dispatched Monday to Friday, not at weekends. As soon as your order ships we will send tracking information to the email on your order.

If you have ordered an item that is on pre-order, the expected dispatch date will be listed in the product title or description.

Collection

We offer a collection service for orders placed online from our head office in Dublin Ireland.

Collection is available Monday - Friday, 9am - 5pm.

Collection Address:

Digital Motorsports, Unit P6 Grants Road, Greenogue Business Park, Dublin , D24 Y82X

Customs Taxes & Import Duty

Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.

For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value.

Brexit

the UK are no longer a part of the European Union (EU), and this changes howmainland UK (England, Scotland & Wales)based consumers buy product from EU based stores like ours.

Our website now displays all prices excluding VAT and no longer charges you VAT on orders shipping to mainland UK. 

Customers will however be liable for 20% UK VAT which will be charged to you by HMRC (customs) and collected by our shipping agents (DHL) when the shipment enters the UK. You will be contacted by them to complete the payment, usually by text message. DHL also charge a small handling fee which is 2.5% of the VAT and a minimum of £11.00.

This will be the case when you order from any company based in the EU. If you order from a UK based company they will display vat on their website and charge you the 20% VAT directly on the order. So whether you buy from an EU based store or a UK based store you will be paying more or less the same total price on the product.

If you are a VAT registered business in the UK there is no need to enter your VAT number. 

If you have any questions/queries please do not hesitate to contact us at info@digital-motorsports.com 

Is XYZ product in stock?

The stock on our website is live so unless there is an out of stock message on the product then we do have it in stock. For items that are out of stock, you can click the green button in the bottom right corner of the screen that says 'EMAIL WHEN AVAILABLE' and enter your email address to be notified when the item becomes available again.

In some instances we may offer pre-order on certain products. If we have a pre-order on a product, lead times/dispatch dates will be clearly indicated in the product title and description

When will the Fanatec CSL DD be available?

Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.

Where is my order?

As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or two.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Can I Pre-Order?

A small selection of our products are sometimes available for pre-order. They will be clearly identified on the product details page by a button stating their expected dispatch date.

If a product is displaying as out of stock and there is no message communicating an expected dispatch date then pre-order is not available.

Discounts:

From time to time we run promotions. Promotions are always well advertised and will have a clear start and end date. Please note that we cannot retrospectively apply discounts to orders placed before or after the promotional period.

Fanatec Clubsport V3 Pedals 

  • Worldwide Shipping
  • 2 Year Manufacturers Warranty
  • Authorised Fanatec Reseller

Fanatec's V3's are our best selling pedal set. They offer fantastic performance and a host of unique features such as vibration motors on the throttle and brake pedals to simulate wheel spin and ABS and quick adjust brake pedal pressure.  Straight out of the box they perform well but add the included pedal face plates and optional performance kit and they really come to life.

The V3's are the best performing pedals in the Fanatec ecosystem and when well set up can rival any competitor brand. For the money, they are hard to beat! 

 

90 KG LOAD CELL (ADJUSTABLE)

The custom made load cell is extremely durable and much more precise as the one in V2. You can apply a realistic and strong pressure and precisely control the brake with muscle tension just like in a real car.
 

 

NEW PEDAL PLATES

The new D-shape pedal plates and the new pedal extensions now allow you to adjust the angle of the pedal plate and the angle of the whole pedal arm.
New Pedal Plates
Proven Design
 

MAXIMUM ADJUSTABILITY

There are countless ways to adjust these pedals according to your racing style and ergonomics.
Maximum Adjustability

Contactless Hall Sensors

The electronics have been completely revised and the magnetic hall sensors of the gas and clutch feature 4x the resolution of the V2 pedals. Each axis can be calibrated in the wheel or in the driver.
 
 
 

Adjustable Brake Stiffness

The completely new design of the brake allows to adjust the stiffness and travel of the brake pedal without using any tools.
 

 

FEATURES

  • High resolution pedals with magnetic and contactless sensors on gas and clutch for a long life and maximum performance
  • Pressure sensitive brake with custom made 90 kg load cell sensor
  • Adjustable brake stiffness and travel without tools
  • 12bit resolution (4096 values) on all axis
  • Alternative D-shape race plates in curved design. Ideal for standing pedals
  • Pedal extension to adjust the angle of the pedal plate and to change the angle of the whole pedal arm
  • Brake sensitivity can be adjusted through the tuning menu of the wheel and during the race
  • Vibration motor on throttle pedal indicates rear wheel spin and oversteer (control by games is possible via Fanatec Wheel SDK)
  • Vibration motor on brake pedal to simulate ABS and indicate locking tires (controlled by Fanatec wheels: Compatible to all games. Dynamic control by games is possible via Fanatec Wheel SDK)
  • Design of the gas pedal allows quick exchange of the springs. Two springs with different strength are included
  • Optional damper kit for gas and brake.The hydraulic dampening resistance can easily be adjusted with a knob
  • Full multi platform compatibility, depending solely on the platform compatibilities of the connected Wheel Base/Racing Wheel
  • Full metal construction of CNC-machined aluminum
  • Ultimate adjustability: Position of pedal plates in all directions, angle, spring strength at throttle, brake sensitivity, brake travel
  • Compatible to the colour kits to allow perfect optical customisation

 

 

COMPATIBILITY

Platforms

  • PC:
    • If you connect it to a Fanatec Wheel Base / Racing Wheel it will be compatible to all racing games. For that case, please check the compatibility details on the product page of the connected product.
    • It will work with any racing wheel, also of any other brand (Logitech, Thrustmaster, etc), if the pedals are connected to PC via USB and if the game supports a second controller. E.g. these PC games support a second USB controller:
      • iRacing
      • Assetto Corsa
      • Project Cars
      • GTR 2
      • Race 07
      • rFactor
      • Live for Speed
      • ...and many others
  • Consoles: This pedal set can be used on gaming consoles, if connected through a Fanatec Wheel Base / Racing Wheel. Please check the information on the product page of the Fanatec product through which they will be connected to the console. It will not work on consoles using the direct USB Connection or a ClubSport USB Adapter.

Peripherals

  • Compatible to any Fanatec Wheel Base or Fanatec Racing Wheel with RJ12 Pedals connector. To connect Fanatec Wheels with PS/2 Pedal Socket, you need the additional PS/2 to RJ12 cable.
  • Compatible to ClubSport Pedals V3 Brake Performance Kit
  • Compatible to ClubSport Pedals V3 Damper Kit (throttle and brake pedal)
  • Dedicated plug for the ClubSport Handbrake
  • The pedals are not compatible to the ClubSport USB Adapter. Please use the included USB connector (PC only).

 

SPECIAL NOTES

  • Please note that the vibration function on gas and brake is not supported by all games. On PC it can be implemented with plug ins to our driver / third party software if the games sends the telemetry data.
  • Max resolution depending on the connection:
    • through PWT / PWTS / CSR / CSR Elite wheel: 8 bit (256 values) on all axes
    • through CSW B V1 / CSW B V2 / CS WB V2.5 / CSL E WB / CSL E RW PS4: 12 bit (4096 values) on all axes
    • USB direct connection (PC): 12 bit (4096 values) on all axes

 

PACKAGING DETAILS

  • Dimensions (L x W x H) 43cm x 28cm x 43cm
  • Weight 7.94kg
  • Volume weight 10.35kg

WHAT'S INCLUDED

  • ClubSport Pedals V3
  • 3x Pedal Extensions
  • 3x D-shape pedal plates
  • 1x Strong spring throttle (black)
  • 1x Strong spring clutch (black)
  • 1x RJ12 connection cable (150cm)
  • 1x USB connection cable (180cm)
  • 1x Lithium grease bottle
  • 1x Quick Guide

 

TECHNICAL SPECIFICATIONS

  • Suitable for PC, PS4 Ready, XBox One Ready
  • Adjustable pedal angle
  • Brake performance kit Optional
  • Max bits of resolution 12 (4096) on all axes
  • USB Connectivity Direct
  • Adjustable brake stiffness and travel
  • Adjustable throttle spring strength 
  • Sensors Contactless magnetic, Loadcell
  • Pedal pads Anodized aluminium, D-shaped
  • Vertically adjustable
  • Horizontally adjustable
  • Damper Optional
  • Throttle vibration
  • ABS brake vibration
  • Degressive clutch
  • Clutch pedal
  • Adjustable brake sensitivity
  • Load cell brake
  • Main material CNC machined Aluminium

Tax:

Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.

For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value. You can read more about this here.

Shipping:
We use DHL Express to ship worldwide. At present this is the only shipping service we offer as we have found them to be extremely reliable and fast!
Shipping Costs:
Shipping costs are calculated dynamically at checkout based on the size and eight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days

Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA

Cut off Times:
DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

Tracking:
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Warranty:
If you experience any issues with products that are still under warranty, you must first contact us via email to Support@Digital-Motorsports.com. We will endeavour to help fix the problem with you prior to contacting the manufacturer. If we cannot fix the problem, the products must be returned to our warehouse, including details such as the serial number and any supporting pictures or video available.
Digital Motorsports will issue you with a return label and will cover the cost of return.
We will then work with the manufacturer to rectify the issue for you as quickly as possible. Please note, we do not issue replacements for any items under warranty until the manufacturer has repaired or replaced the item and shipped it back to us. If the manufacturer deems the issue not covered under warranty, you will be billed for any inbound and outbound shipping fees due to return the item to you.
We offer a full 2-year manufacturer’s warranty on all products unless otherwise stated.

Returns:
Here at Digital-Motorsports.com we like to make things as easy as possible, if you are not completely satisfied with your online purchase, you can return it free of any admin or handling charges. The item must be unused with original packaging and returned to us within 14 days of purchase for an exchange or full refund, minus any outbound or return shipping charges imposed by the courier.

Please note that we do not cover the cost of return postage. If you are within Southern Ireland, you can drop the package to your local Post Office or Simply follow the steps on returnmyshopping.ie. If you are located outside Ireland, we suggest using your national postal service to return the goods. If the goods do not reach us we are not in a position to exchange or refund the item. The customer is responsible for the goods until they have been received by us.
When an item is returned, we will inspect and refund as quickly as possible, usually within 1-2 working days. The length of time refunds take to register on customer’s bank accounts does vary from bank to bank but typically takes 1-3 working days.

Shipping

We use DHL Express to ship worldwide for the majority of products. For lightweight items under 2kg we also offer standard post.


Shipping Costs: Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

When will the Fanatec CSL DD be available?

Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days

Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA

Cut off Times:

DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

Tracking:

As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Do you ship to my country?

Yes! We ship worldwide. Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

When will my order ship?

Orders placed Monday - Friday, before 1pm GMT are normally dispatched the same day, assuming the item you ordered is in stock. During busier periods (eg Black Friday / Christmas) dispatch times can increase.

Orders are picked and dispatched Monday to Friday, not at weekends. As soon as your order ships we will send tracking information to the email on your order.

If you have ordered an item that is on pre-order, the expected dispatch date will be listed in the product title or description.

Collection

We offer a collection service for orders placed online from our head office in Dublin Ireland.

Collection is available Monday - Friday, 9am - 5pm.

Collection Address:

Digital Motorsports, Unit P6 Grants Road, Greenogue Business Park, Dublin , D24 Y82X

Customs Taxes & Import Duty

Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.

For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value.

Brexit

the UK are no longer a part of the European Union (EU), and this changes howmainland UK (England, Scotland & Wales)based consumers buy product from EU based stores like ours.

Our website now displays all prices excluding VAT and no longer charges you VAT on orders shipping to mainland UK. 

Customers will however be liable for 20% UK VAT which will be charged to you by HMRC (customs) and collected by our shipping agents (DHL) when the shipment enters the UK. You will be contacted by them to complete the payment, usually by text message. DHL also charge a small handling fee which is 2.5% of the VAT and a minimum of £11.00.

This will be the case when you order from any company based in the EU. If you order from a UK based company they will display vat on their website and charge you the 20% VAT directly on the order. So whether you buy from an EU based store or a UK based store you will be paying more or less the same total price on the product.

If you are a VAT registered business in the UK there is no need to enter your VAT number. 

If you have any questions/queries please do not hesitate to contact us at info@digital-motorsports.com 

Is XYZ product in stock?

The stock on our website is live so unless there is an out of stock message on the product then we do have it in stock. For items that are out of stock, you can click the green button in the bottom right corner of the screen that says 'EMAIL WHEN AVAILABLE' and enter your email address to be notified when the item becomes available again.

In some instances we may offer pre-order on certain products. If we have a pre-order on a product, lead times/dispatch dates will be clearly indicated in the product title and description

When will the Fanatec CSL DD be available?

Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.

Where is my order?

As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or two.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Can I Pre-Order?

A small selection of our products are sometimes available for pre-order. They will be clearly identified on the product details page by a button stating their expected dispatch date.

If a product is displaying as out of stock and there is no message communicating an expected dispatch date then pre-order is not available.

Discounts:

From time to time we run promotions. Promotions are always well advertised and will have a clear start and end date. Please note that we cannot retrospectively apply discounts to orders placed before or after the promotional period.

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