Fanatec Clubsport Wheel Porsche 911 GT3 R V2 For XBox (Leather)

Fanatec Clubsport Wheel Porsche 911 GT3 R V2 For XBox (Leather) - Digital-Motorsports.com

Fanatec Clubsport Wheel Porsche 911 GT3 R V2 For XBox (Leather)

Regular price €549.00
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911 GT3 R. Born to Win.

The ClubSport Steering Wheel Porsche 911 GT3 R V2 for Xbox (Leather) is a full-scale replica of the Porsche 991 GT3 R wheel.
PREMIUM COMPONENTS.

PREMIUM COMPONENTS.

This product combines the Podium Wheel Rim Porsche 911 GT3 Cup, Podium Button Module Endurance, and ClubSport Universal Hub V2 for Xbox.

OFFICIAL PORSCHE REPLICA.

The Porsche 911 GT3 Cup rim is a premium quality replica of the real Porsche steering wheel based on original CAD data, built to automotive-grade quality. The brushed and anodised aluminium rim is covered in genuine, premium smooth leather.
Official Porsche replica.

Extensive Functionality.

The customisable OLED display offers enhanced display capabilities through Intelligent Telemetry Mode (ITM). RGB LEDs and multiple input types are arranged neatly within the wheel rim, with instant access to force feedback adjustments using the Tuning Menu button.
Multiple inputs.

MULTIPLE INPUTS.

With 10 buttons, two 2-way toggle switches, a 2-axis analogue stick, 7-way FunkySwitch, and two 12-position switches which can also be configured as endless rotary encoders, you’ll have a wealth of controls at your fingertips.

MULTIPLE OUTPUTS.

The nine high-intensity RGB RevLEDs and six high-intensity RGB FlagLEDs surround the 2.7” OLED display. Intelligent Telemetry Mode can switch between five different game telemetry data layouts (manually or triggered by the game).
Multiple outputs.

Xbox Compatible, now with magnetic shifters.

Bring the Porsche 911 GT3 R feeling to the Xbox. Now with ClubSport Magnetic Paddle Module preinstalled.

Xbox Series X|S support.

The Xbox-specific electronics in the ClubSport Universal Hub V2 for Xbox means compatibility with all Xbox One systems and Xbox Series X|S.

Magnetic shifters.

The Universal Hub comes pre-assembled with the ClubSport Magnetic Paddle Module. It can be upgraded to include two additional magnetic paddles and a dual analogue clutch system with the optional Podium Advanced Paddle Module.


FEATURES

Podium Wheel Rim Porsche 911 GT3 Cup (Leather):

  • Aluminium wheel rim with a 32 cm diameter
  • Metal Porsche badge with detailed 3D shape
  • Premium smooth leather

Podium Button Module Endurance:

  • Real carbon fibre front plate and internal metal reinforcements for maximum stability
  • Rubber-coated glass fibre reinforced backplate
  • Full-scale replica to class-leading endurance GT3 racing car
  • 10 buttons
  • Two 2-way toggle switches
  • Two 12-way Multi-Position Switches with Encoder Mode (endless rotation)
  • One FunkySwitch (7-way joystick/encoder)
  • One analogue joystick (2-axis)
  • Nine RGB high-intensity RevLEDs
  • Two FlagLED groups with three RGB high-intensity LEDs each
  • User-defined LED behavior via FanaLab
  • Integrated 2.7” 256x64 resolution OLED display
  • Tuning functions in the OLED display
  • Support for Intelligent Telemetry Mode (ITM)
  • Clutch bite point indication on the OLED display (when used in combination with the Podium Advanced Paddle Module)
  • Detachable button caps, compatible with other Fanatec button caps (e.g. Racing Style)
  • Reversible DataPort-C connector
  • Customisable button labels (sticker set included)

 ClubSport Universal Hub V2 for Xbox: 

  • A connected wheel base will become Xbox One and Xbox Series X|S compatible
  • Detachable button caps with Xbox One symbols
  • 16 integrated buttons on top of the hub*
  • Four button boxes with three buttons each*
  • FunkySwitch™ with four-way directional pad, rotary encoder function, and push button. Comes with a metal knob*
  • ClubSport Magnetic Paddle Module preinstalled 
    • 3 mm-thick, black anodised aluminium paddle plates
    • Paddle module cage made of CNC machined aluminium
    • Neodymium magnets
    • Two sets of paddle plates for small and large steering wheels
    • Paddle Plate Spacers to adjust to different steering wheel diameters
    • Additional spacers to adjust distance of shifter paddles to wheel rim
    • Paddle module easily upgradable to Podium Advanced Paddle Module (optional)
  • LED display for Tuning or telemetry functions. It can be installed in two positions: Standing or flat.
  • An additional fifth button box unit can be attached (not included)

*These included Universal Hub components are not suitable for use with Podium Button Module Endurance


COMPATIBILITY

Wheel Bases

This product is only compatible with the following wheel bases:

  • CSL DD
  • ClubSport Wheel Base V2.5
  • PODIUM Wheel Base DD1
  • PODIUM Wheel Base DD2
  • PODIUM Racing Wheel F1® PS4™

Note: While the ClubSport Universal Hub V2 for Xbox is fully supported by our CSL Elite wheel bases, the Podium Button Module Endurance is currently not compatible.

Platforms

  • Xbox: if connected with this Universal Hub, the above mentioned wheel bases will be compatible with with Xbox One® and Xbox Series X|S (learn more).
  • PC and other platforms: The specifications of the compatible wheel bases will remain unchanged.
  • The functionality of this product on Xbox or PlayStation can be limited by the capabilities of the console (subject to firmware/OS changes and developer support) (see FAQ). The full functionality can only be guaranteed on PC; this is also game-dependent.

SPECIAL NOTES

  • In order to operate this product, a compatible Fanatec Wheel Base (not included) is mandatory!
  • Some features might not be supported on Xbox One or Xbox Series X|S. Functionality also depends on game developer implementation of the Fanatec SDK.
  • Connect your Wheel Base to a PC and install the latest driver to update the wheel base firmware before you mount the ClubSport Universal Hub V2 for Xbox.
  • The ClubSport Universal Hub V2 for Xbox comes pre-assembled to fit various Fanatec rims. For use with the Podium Button Module Endurance, some disassembly of Button Clusters is required.


TECHNICAL SPECIFICATIONS

  • PlatformPC, PS4 Ready, XBox One

    Tax:

    Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

    For countries in the EU we display prices including 23% VAT.
    For countries outside the EU (including the UK) we display prices excluding 23% VAT.

    For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

    Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value. You can read more about this here.

    Shipping:
    We use DHL Express to ship worldwide. At present this is the only shipping service we offer as we have found them to be extremely reliable and fast!
    Shipping Costs:
    Shipping costs are calculated dynamically at checkout based on the size and eight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
    Shipping times - Express Shipping:
    • Ireland & UK - Next Working day.
    • Europe – 2-4 working days.
    • US & Canada – 3-6 Working Days
    • Rest Of World – 4-7 Working days

    Shipping times - Economy Shipping:
    • Ireland & UK – 1-4 Working days
    • Europe – 4-7 Working days
    • US & Canada – NA
    • Rest Of World – NA

    Cut off Times:
    DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

    Tracking:
    As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
    You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
    Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
    If you are concerned you can contact your local DHL customer service department with your tracking number.

    Warranty:
    If you experience any issues with products that are still under warranty, you must first contact us via email to Support@Digital-Motorsports.com. We will endeavour to help fix the problem with you prior to contacting the manufacturer. If we cannot fix the problem, the products must be returned to our warehouse, including details such as the serial number and any supporting pictures or video available.
    Digital Motorsports will issue you with a return label and will cover the cost of return.
    We will then work with the manufacturer to rectify the issue for you as quickly as possible. Please note, we do not issue replacements for any items under warranty until the manufacturer has repaired or replaced the item and shipped it back to us. If the manufacturer deems the issue not covered under warranty, you will be billed for any inbound and outbound shipping fees due to return the item to you.
    We offer a full 2-year manufacturer’s warranty on all products unless otherwise stated. Product warranties are bound to the first purchaser and are not transferable. 

    Returns:
    Here at Digital-Motorsports.com we like to make things as easy as possible, if you are not completely satisfied with your online purchase, you can return it free of any admin or handling charges. The item must be unused with original packaging and returned to us within 14 days of purchase for an exchange or full refund, minus any outbound or return shipping charges imposed by the courier.

    Please note that we do not cover the cost of return postage. If you are within Southern Ireland, you can drop the package to your local Post Office or Simply follow the steps on returnmyshopping.ie. If you are located outside Ireland, we suggest using your national postal service to return the goods. If the goods do not reach us we are not in a position to exchange or refund the item. The customer is responsible for the goods until they have been received by us.
    When an item is returned, we will inspect and refund as quickly as possible, usually within 1-2 working days. The length of time refunds take to register on customer’s bank accounts does vary from bank to bank but typically takes 1-3 working days.

    Shipping

    We use DHL Express to ship worldwide for the majority of products. For lightweight items under 2kg we also offer standard post.


    Shipping Costs: Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

    When will the Fanatec CSL DD be available?

    Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

    Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

    This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
    Shipping times - Express Shipping:
    • Ireland & UK - Next Working day.
    • Europe – 2-4 working days.
    • US & Canada – 3-6 Working Days
    • Rest Of World – 4-7 Working days

    Shipping times - Economy Shipping:
    • Ireland & UK – 1-4 Working days
    • Europe – 4-7 Working days
    • US & Canada – NA
    • Rest Of World – NA

    Cut off Times:

    DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

    Tracking:

    As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
    You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


    Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
    If you are concerned you can contact your local DHL customer service department with your tracking number.

    Do you ship to my country?

    Yes! We ship worldwide. Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

    When will my order ship?

    Orders placed Monday - Friday, before 1pm GMT are normally dispatched the same day, assuming the item you ordered is in stock. During busier periods (eg Black Friday / Christmas) dispatch times can increase.

    Orders are picked and dispatched Monday to Friday, not at weekends. As soon as your order ships we will send tracking information to the email on your order.

    If you have ordered an item that is on pre-order, the expected dispatch date will be listed in the product title or description.

    Collection

    We offer a collection service for orders placed online from our head office in Dublin Ireland.

    Collection is available Monday - Friday, 9am - 5pm.

    Collection Address:

    Digital Motorsports, Unit P6 Grants Road, Greenogue Business Park, Dublin , D24 Y82X

    Customs Taxes & Import Duty

    Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

    For countries in the EU we display prices including 23% VAT.
    For countries outside the EU (including the UK) we display prices excluding 23% VAT.

    For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

    Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value.

    Brexit

    the UK are no longer a part of the European Union (EU), and this changes howmainland UK (England, Scotland & Wales)based consumers buy product from EU based stores like ours.

    Our website now displays all prices excluding VAT and no longer charges you VAT on orders shipping to mainland UK. 

    Customers will however be liable for 20% UK VAT which will be charged to you by HMRC (customs) and collected by our shipping agents (DHL) when the shipment enters the UK. You will be contacted by them to complete the payment, usually by text message. DHL also charge a small handling fee which is 2.5% of the VAT and a minimum of £11.00.

    This will be the case when you order from any company based in the EU. If you order from a UK based company they will display vat on their website and charge you the 20% VAT directly on the order. So whether you buy from an EU based store or a UK based store you will be paying more or less the same total price on the product.

    If you are a VAT registered business in the UK there is no need to enter your VAT number. 

    If you have any questions/queries please do not hesitate to contact us at info@digital-motorsports.com 

    Is XYZ product in stock?

    The stock on our website is live so unless there is an out of stock message on the product then we do have it in stock. For items that are out of stock, you can click the green button in the bottom right corner of the screen that says 'EMAIL WHEN AVAILABLE' and enter your email address to be notified when the item becomes available again.

    In some instances we may offer pre-order on certain products. If we have a pre-order on a product, lead times/dispatch dates will be clearly indicated in the product title and description

    When will the Fanatec CSL DD be available?

    Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

    Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

    This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.

    Where is my order?

    As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
    You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


    Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or two.
    If you are concerned you can contact your local DHL customer service department with your tracking number.

    Can I Pre-Order?

    A small selection of our products are sometimes available for pre-order. They will be clearly identified on the product details page by a button stating their expected dispatch date.

    If a product is displaying as out of stock and there is no message communicating an expected dispatch date then pre-order is not available.

    Discounts:

    From time to time we run promotions. Promotions are always well advertised and will have a clear start and end date. Please note that we cannot retrospectively apply discounts to orders placed before or after the promotional period.

    911 GT3 R. Born to Win.

    The ClubSport Steering Wheel Porsche 911 GT3 R V2 for Xbox (Leather) is a full-scale replica of the Porsche 991 GT3 R wheel.
    PREMIUM COMPONENTS.

    PREMIUM COMPONENTS.

    This product combines the Podium Wheel Rim Porsche 911 GT3 Cup, Podium Button Module Endurance, and ClubSport Universal Hub V2 for Xbox.

    OFFICIAL PORSCHE REPLICA.

    The Porsche 911 GT3 Cup rim is a premium quality replica of the real Porsche steering wheel based on original CAD data, built to automotive-grade quality. The brushed and anodised aluminium rim is covered in genuine, premium smooth leather.
    Official Porsche replica.

    Extensive Functionality.

    The customisable OLED display offers enhanced display capabilities through Intelligent Telemetry Mode (ITM). RGB LEDs and multiple input types are arranged neatly within the wheel rim, with instant access to force feedback adjustments using the Tuning Menu button.
    Multiple inputs.

    MULTIPLE INPUTS.

    With 10 buttons, two 2-way toggle switches, a 2-axis analogue stick, 7-way FunkySwitch, and two 12-position switches which can also be configured as endless rotary encoders, you’ll have a wealth of controls at your fingertips.

    MULTIPLE OUTPUTS.

    The nine high-intensity RGB RevLEDs and six high-intensity RGB FlagLEDs surround the 2.7” OLED display. Intelligent Telemetry Mode can switch between five different game telemetry data layouts (manually or triggered by the game).
    Multiple outputs.

    Xbox Compatible, now with magnetic shifters.

    Bring the Porsche 911 GT3 R feeling to the Xbox. Now with ClubSport Magnetic Paddle Module preinstalled.

    Xbox Series X|S support.

    The Xbox-specific electronics in the ClubSport Universal Hub V2 for Xbox means compatibility with all Xbox One systems and Xbox Series X|S.

    Magnetic shifters.

    The Universal Hub comes pre-assembled with the ClubSport Magnetic Paddle Module. It can be upgraded to include two additional magnetic paddles and a dual analogue clutch system with the optional Podium Advanced Paddle Module.


    FEATURES

    Podium Wheel Rim Porsche 911 GT3 Cup (Leather):

    • Aluminium wheel rim with a 32 cm diameter
    • Metal Porsche badge with detailed 3D shape
    • Premium smooth leather

    Podium Button Module Endurance:

    • Real carbon fibre front plate and internal metal reinforcements for maximum stability
    • Rubber-coated glass fibre reinforced backplate
    • Full-scale replica to class-leading endurance GT3 racing car
    • 10 buttons
    • Two 2-way toggle switches
    • Two 12-way Multi-Position Switches with Encoder Mode (endless rotation)
    • One FunkySwitch (7-way joystick/encoder)
    • One analogue joystick (2-axis)
    • Nine RGB high-intensity RevLEDs
    • Two FlagLED groups with three RGB high-intensity LEDs each
    • User-defined LED behavior via FanaLab
    • Integrated 2.7” 256x64 resolution OLED display
    • Tuning functions in the OLED display
    • Support for Intelligent Telemetry Mode (ITM)
    • Clutch bite point indication on the OLED display (when used in combination with the Podium Advanced Paddle Module)
    • Detachable button caps, compatible with other Fanatec button caps (e.g. Racing Style)
    • Reversible DataPort-C connector
    • Customisable button labels (sticker set included)

     ClubSport Universal Hub V2 for Xbox: 

    • A connected wheel base will become Xbox One and Xbox Series X|S compatible
    • Detachable button caps with Xbox One symbols
    • 16 integrated buttons on top of the hub*
    • Four button boxes with three buttons each*
    • FunkySwitch™ with four-way directional pad, rotary encoder function, and push button. Comes with a metal knob*
    • ClubSport Magnetic Paddle Module preinstalled 
      • 3 mm-thick, black anodised aluminium paddle plates
      • Paddle module cage made of CNC machined aluminium
      • Neodymium magnets
      • Two sets of paddle plates for small and large steering wheels
      • Paddle Plate Spacers to adjust to different steering wheel diameters
      • Additional spacers to adjust distance of shifter paddles to wheel rim
      • Paddle module easily upgradable to Podium Advanced Paddle Module (optional)
    • LED display for Tuning or telemetry functions. It can be installed in two positions: Standing or flat.
    • An additional fifth button box unit can be attached (not included)

    *These included Universal Hub components are not suitable for use with Podium Button Module Endurance


    COMPATIBILITY

    Wheel Bases

    This product is only compatible with the following wheel bases:

    • CSL DD
    • ClubSport Wheel Base V2.5
    • PODIUM Wheel Base DD1
    • PODIUM Wheel Base DD2
    • PODIUM Racing Wheel F1® PS4™

    Note: While the ClubSport Universal Hub V2 for Xbox is fully supported by our CSL Elite wheel bases, the Podium Button Module Endurance is currently not compatible.

    Platforms

    • Xbox: if connected with this Universal Hub, the above mentioned wheel bases will be compatible with with Xbox One® and Xbox Series X|S (learn more).
    • PC and other platforms: The specifications of the compatible wheel bases will remain unchanged.
    • The functionality of this product on Xbox or PlayStation can be limited by the capabilities of the console (subject to firmware/OS changes and developer support) (see FAQ). The full functionality can only be guaranteed on PC; this is also game-dependent.

    SPECIAL NOTES

    • In order to operate this product, a compatible Fanatec Wheel Base (not included) is mandatory!
    • Some features might not be supported on Xbox One or Xbox Series X|S. Functionality also depends on game developer implementation of the Fanatec SDK.
    • Connect your Wheel Base to a PC and install the latest driver to update the wheel base firmware before you mount the ClubSport Universal Hub V2 for Xbox.
    • The ClubSport Universal Hub V2 for Xbox comes pre-assembled to fit various Fanatec rims. For use with the Podium Button Module Endurance, some disassembly of Button Clusters is required.


    TECHNICAL SPECIFICATIONS

    • PlatformPC, PS4 Ready, XBox One

      Tax:

      Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

      For countries in the EU we display prices including 23% VAT.
      For countries outside the EU (including the UK) we display prices excluding 23% VAT.

      For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

      Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value. You can read more about this here.

      Shipping:
      We use DHL Express to ship worldwide. At present this is the only shipping service we offer as we have found them to be extremely reliable and fast!
      Shipping Costs:
      Shipping costs are calculated dynamically at checkout based on the size and eight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
      Shipping times - Express Shipping:
      • Ireland & UK - Next Working day.
      • Europe – 2-4 working days.
      • US & Canada – 3-6 Working Days
      • Rest Of World – 4-7 Working days

      Shipping times - Economy Shipping:
      • Ireland & UK – 1-4 Working days
      • Europe – 4-7 Working days
      • US & Canada – NA
      • Rest Of World – NA

      Cut off Times:
      DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

      Tracking:
      As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
      You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
      Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
      If you are concerned you can contact your local DHL customer service department with your tracking number.

      Warranty:
      If you experience any issues with products that are still under warranty, you must first contact us via email to Support@Digital-Motorsports.com. We will endeavour to help fix the problem with you prior to contacting the manufacturer. If we cannot fix the problem, the products must be returned to our warehouse, including details such as the serial number and any supporting pictures or video available.
      Digital Motorsports will issue you with a return label and will cover the cost of return.
      We will then work with the manufacturer to rectify the issue for you as quickly as possible. Please note, we do not issue replacements for any items under warranty until the manufacturer has repaired or replaced the item and shipped it back to us. If the manufacturer deems the issue not covered under warranty, you will be billed for any inbound and outbound shipping fees due to return the item to you.
      We offer a full 2-year manufacturer’s warranty on all products unless otherwise stated. Product warranties are bound to the first purchaser and are not transferable. 

      Returns:
      Here at Digital-Motorsports.com we like to make things as easy as possible, if you are not completely satisfied with your online purchase, you can return it free of any admin or handling charges. The item must be unused with original packaging and returned to us within 14 days of purchase for an exchange or full refund, minus any outbound or return shipping charges imposed by the courier.

      Please note that we do not cover the cost of return postage. If you are within Southern Ireland, you can drop the package to your local Post Office or Simply follow the steps on returnmyshopping.ie. If you are located outside Ireland, we suggest using your national postal service to return the goods. If the goods do not reach us we are not in a position to exchange or refund the item. The customer is responsible for the goods until they have been received by us.
      When an item is returned, we will inspect and refund as quickly as possible, usually within 1-2 working days. The length of time refunds take to register on customer’s bank accounts does vary from bank to bank but typically takes 1-3 working days.

      Shipping

      We use DHL Express to ship worldwide for the majority of products. For lightweight items under 2kg we also offer standard post.


      Shipping Costs: Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

      When will the Fanatec CSL DD be available?

      Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

      Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

      This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
      Shipping times - Express Shipping:
      • Ireland & UK - Next Working day.
      • Europe – 2-4 working days.
      • US & Canada – 3-6 Working Days
      • Rest Of World – 4-7 Working days

      Shipping times - Economy Shipping:
      • Ireland & UK – 1-4 Working days
      • Europe – 4-7 Working days
      • US & Canada – NA
      • Rest Of World – NA

      Cut off Times:

      DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

      Tracking:

      As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
      You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


      Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
      If you are concerned you can contact your local DHL customer service department with your tracking number.

      Do you ship to my country?

      Yes! We ship worldwide. Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

      When will my order ship?

      Orders placed Monday - Friday, before 1pm GMT are normally dispatched the same day, assuming the item you ordered is in stock. During busier periods (eg Black Friday / Christmas) dispatch times can increase.

      Orders are picked and dispatched Monday to Friday, not at weekends. As soon as your order ships we will send tracking information to the email on your order.

      If you have ordered an item that is on pre-order, the expected dispatch date will be listed in the product title or description.

      Collection

      We offer a collection service for orders placed online from our head office in Dublin Ireland.

      Collection is available Monday - Friday, 9am - 5pm.

      Collection Address:

      Digital Motorsports, Unit P6 Grants Road, Greenogue Business Park, Dublin , D24 Y82X

      Customs Taxes & Import Duty

      Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

      For countries in the EU we display prices including 23% VAT.
      For countries outside the EU (including the UK) we display prices excluding 23% VAT.

      For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

      Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value.

      Brexit

      the UK are no longer a part of the European Union (EU), and this changes howmainland UK (England, Scotland & Wales)based consumers buy product from EU based stores like ours.

      Our website now displays all prices excluding VAT and no longer charges you VAT on orders shipping to mainland UK. 

      Customers will however be liable for 20% UK VAT which will be charged to you by HMRC (customs) and collected by our shipping agents (DHL) when the shipment enters the UK. You will be contacted by them to complete the payment, usually by text message. DHL also charge a small handling fee which is 2.5% of the VAT and a minimum of £11.00.

      This will be the case when you order from any company based in the EU. If you order from a UK based company they will display vat on their website and charge you the 20% VAT directly on the order. So whether you buy from an EU based store or a UK based store you will be paying more or less the same total price on the product.

      If you are a VAT registered business in the UK there is no need to enter your VAT number. 

      If you have any questions/queries please do not hesitate to contact us at info@digital-motorsports.com 

      Is XYZ product in stock?

      The stock on our website is live so unless there is an out of stock message on the product then we do have it in stock. For items that are out of stock, you can click the green button in the bottom right corner of the screen that says 'EMAIL WHEN AVAILABLE' and enter your email address to be notified when the item becomes available again.

      In some instances we may offer pre-order on certain products. If we have a pre-order on a product, lead times/dispatch dates will be clearly indicated in the product title and description

      When will the Fanatec CSL DD be available?

      Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

      Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

      This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.

      Where is my order?

      As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
      You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


      Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or two.
      If you are concerned you can contact your local DHL customer service department with your tracking number.

      Can I Pre-Order?

      A small selection of our products are sometimes available for pre-order. They will be clearly identified on the product details page by a button stating their expected dispatch date.

      If a product is displaying as out of stock and there is no message communicating an expected dispatch date then pre-order is not available.

      Discounts:

      From time to time we run promotions. Promotions are always well advertised and will have a clear start and end date. Please note that we cannot retrospectively apply discounts to orders placed before or after the promotional period.

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