Fanatec CSL Elite WRC Steering Wheel For XBOX ONE

Fanatec CSL Elite WRC Steering Wheel For XBOX ONE - Digital-Motorsports.com

Fanatec CSL Elite WRC Steering Wheel For XBOX ONE

Regular price €185.00
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  • In stock, ready to ship
  • Inventory on the way
Shipping calculated at checkout.
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Conquer the toughest conditions.

Officially licensed by the World Rally Championship (WRC), the CSL Elite Steering Wheel WRC is perfect for mastering the most demanding rally stages. This wheel will be used in official WRC Esports competitions.

FEATURES AND QUALITY.

Brushed aluminium spokes, genuine Alcantara‚® grip, and orange stitching. The detachable paddles feature Snapdome€ž activation for a satisfying ‚Ëclick response. The RevStripe€ž and integrated three-digit LED screen show useful data in compatible games. Also provides Tuning Menu access, allowing tweaks to your settings during gameplay.

RALLY-INSPIRED DESIGN.

Sporting a revised internal and external design, the CSL Elite Steering Wheel WRC makes a bold visual statement with its tyre tread graphic and bright orange accents on the paddles and stitching. The 300 mm rim diameter is suitable for many vehicle types, and the lightweight construction is ideal for the quick inputs required in rally driving.

Exchangeable parts.

The wheel features exchangeable components, namely the New Simplified Quick Release Adapter and the shifter paddles. The pre-installed Xbox button caps can also be replaced with the included Racing Style caps.

TOOL-FREE SIMPLIFIED QUICK RELEASE.

No clamping bolt required! The improved Simplified QRA clamps easily to the steering shaft by hand, without the need for tools. The new design is also removable, and can be replaced with the ClubSport Quick Release Adapter*.

REMOVABLE PADDLES.

The bright orange paddles can be removed, allowing clearance for the optional ClubSport Static Shifter Paddles, which can be more comfortable to use while rally driving.

Xbox One‚® and Xbox Series X|S compatible.

As soon as you connect this steering wheel to your compatible wheel base, the whole system (including attached peripherals such as shifters, pedals, or handbrake) will become Xbox One and Xbox Series X|S compatible.

THE XBOX ONE‚® / WINDOWS‚® 10 (XBOX PLAY ANYWHERE) MODE.

All compatible FANATEC‚® wheel bases will switch to Xbox One mode as soon as you connect this steering wheel. A white LED placed above the Xbox logo of the steering wheel shows the active communication to the console.

SUPPORTS THE NEW XBOX.

By integrating the Xbox One-specific electronics into this steering wheel, your wheel system will remain compatible with the new generation of Xbox consoles (including Xbox Series X).

FURTHER LINKS

QUESTIONS ABOUT THE PRODUCT?FURTHER CSL PRODUCTS

FEATURES

  • Perfect for rally racing and officially licensed by WRC
  • A connected Fanatec wheel base will become compatible with the Xbox One and Xbox Series X|S due to integration of the Xbox-specific electronics into the wheel
  • Plug & Play: Ready to use right away without any assembly required
  • Realistic size (300 mm diameter)
  • New tool-free Simplified Quick Release Adapter design:
    • Improved ease of use (no clamping bolt required) and durability
    • Exchangeable, supports ClubSport Quick Release Adapter*
    • Avoids any play in the QR system
  • Very low steering wheel weight of only 1092 g (with Simplified QRA) for fast acceleration and fidelity (1280 g with ClubSport QRA).
  • Integrated RevStripe€ž, which is a combined centre stripe and a ‚ËRev meter, using a multi-colour LED
  • Three-digit LED display smoothly integrated into the wheel rim below the RevStripe€ž, featuring telemetry data speed or gears to be displayed by compatible games or third-party software
  • Wheel rim covered with genuine Alcantara‚® and an eye-catching orange cross-stitched seam
  • Orange shifter paddles:
    • Durable metal construction
    • Well-defined, Snapdome€ž-activated ‚“click‚ feeling
    • Removable paddles for using wheel in combination with ClubSport Static Shifter Paddles
  • Brushed aluminium spokes with fibre-reinforced back cover
  • Xbox One button layout, interchangeable with the included Racing Style buttons
  • 4-way direction pad with push button
  • Tuning functions with LED display to adjust settings independent from the game and during gameplay (see description of compatible wheel base/racing wheel for details)

COMPATIBILITY

Wheel Bases

  • PODIUM Wheel Base DD1 (Low Torque Mode only*)
  • PODIUM Wheel Base DD2 (Low Torque Mode only*)
  • PODIUM Wheel Base DD1 PS4€ž (Low Torque Mode only*)
  • ClubSport Wheel Base V2
  • ClubSport Wheel Base V2.5
  • CSL Elite Wheel Base V1
  • CSL Elite Wheel Base V1.1
  • CSL Elite Wheel Base + - officially licensed for PS4€ž

Platforms

  • Xbox: if connected with this steering wheel, the above mentioned wheel bases will be compatible with Xbox One and Xbox Series X|S. For a complete list of compatible games, please visit this‚ page.
  • PC and other Platforms: The specifications of the compatible wheel bases will remain unchanged.
  • The functionality of this product on Xbox One or PS4/PS5 can be limited by the capabilities of the console (subject to firmware/OS changes and developer support). The full functionality can only be guaranteed on PC; this is also game-dependent.

SPECIAL NOTES

  • In order to operate this product, a compatible Fanatec Wheel Base (not included) is mandatory! A firmware update might be necessary.
  • It is possible to use Xbox mode on Windows 10 with Xbox Play Anywhere titles.
  • *High Torque Mode is NOT accessible on Podium wheel bases using this wheel, even when using the ClubSport Quick Release Adapter.

PACKAGING DETAILS

  • Dimensions (L x W x H)19cm x 36cm x 38cm
  • Weight2.1kg
  • Volume weight5.5kg

WHATS INCLUDED

  • CSL Elite Steering Wheel WRC
  • Wheel-side quick release (selected before checkout, packaged separately)
  • Racing Style button caps
  • Quick Guide

TECHNICAL SPECIFICATIONS

  • PlatformPC, PS4 Ready, XBox One

Tax:

Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.

For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value. You can read more about this here.

Shipping:
We use DHL Express to ship worldwide. At present this is the only shipping service we offer as we have found them to be extremely reliable and fast!
Shipping Costs:
Shipping costs are calculated dynamically at checkout based on the size and eight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days

Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA

Cut off Times:
DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

Tracking:
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Warranty:
If you experience any issues with products that are still under warranty, you must first contact us via email to Support@Digital-Motorsports.com. We will endeavour to help fix the problem with you prior to contacting the manufacturer. If we cannot fix the problem, the products must be returned to our warehouse, including details such as the serial number and any supporting pictures or video available.
Digital Motorsports will issue you with a return label and will cover the cost of return.
We will then work with the manufacturer to rectify the issue for you as quickly as possible. Please note, we do not issue replacements for any items under warranty until the manufacturer has repaired or replaced the item and shipped it back to us. If the manufacturer deems the issue not covered under warranty, you will be billed for any inbound and outbound shipping fees due to return the item to you.
We offer a full 2-year manufacturer’s warranty on all products unless otherwise stated.

Returns:
Here at Digital-Motorsports.com we like to make things as easy as possible, if you are not completely satisfied with your online purchase, you can return it free of any admin or handling charges. The item must be unused with original packaging and returned to us within 14 days of purchase for an exchange or full refund, minus any outbound or return shipping charges imposed by the courier.

Please note that we do not cover the cost of return postage. If you are within Southern Ireland, you can drop the package to your local Post Office or Simply follow the steps on returnmyshopping.ie. If you are located outside Ireland, we suggest using your national postal service to return the goods. If the goods do not reach us we are not in a position to exchange or refund the item. The customer is responsible for the goods until they have been received by us.
When an item is returned, we will inspect and refund as quickly as possible, usually within 1-2 working days. The length of time refunds take to register on customer’s bank accounts does vary from bank to bank but typically takes 1-3 working days.

Shipping

We use DHL Express to ship worldwide for the majority of products. For lightweight items under 2kg we also offer standard post.


Shipping Costs: Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

When will the Fanatec CSL DD be available?

Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days

Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA

Cut off Times:

DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

Tracking:

As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Do you ship to my country?

Yes! We ship worldwide. Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

When will my order ship?

Orders placed Monday - Friday, before 1pm GMT are normally dispatched the same day, assuming the item you ordered is in stock. During busier periods (eg Black Friday / Christmas) dispatch times can increase.

Orders are picked and dispatched Monday to Friday, not at weekends. As soon as your order ships we will send tracking information to the email on your order.

If you have ordered an item that is on pre-order, the expected dispatch date will be listed in the product title or description.

Collection

We offer a collection service for orders placed online from our head office in Dublin Ireland.

Collection is available Monday - Friday, 9am - 5pm.

Collection Address:

Digital Motorsports, Unit P6 Grants Road, Greenogue Business Park, Dublin , D24 Y82X

Customs Taxes & Import Duty

Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.

For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value.

Brexit

the UK are no longer a part of the European Union (EU), and this changes howmainland UK (England, Scotland & Wales)based consumers buy product from EU based stores like ours.

Our website now displays all prices excluding VAT and no longer charges you VAT on orders shipping to mainland UK. 

Customers will however be liable for 20% UK VAT which will be charged to you by HMRC (customs) and collected by our shipping agents (DHL) when the shipment enters the UK. You will be contacted by them to complete the payment, usually by text message. DHL also charge a small handling fee which is 2.5% of the VAT and a minimum of £11.00.

This will be the case when you order from any company based in the EU. If you order from a UK based company they will display vat on their website and charge you the 20% VAT directly on the order. So whether you buy from an EU based store or a UK based store you will be paying more or less the same total price on the product.

If you are a VAT registered business in the UK there is no need to enter your VAT number. 

If you have any questions/queries please do not hesitate to contact us at info@digital-motorsports.com 

Is XYZ product in stock?

The stock on our website is live so unless there is an out of stock message on the product then we do have it in stock. For items that are out of stock, you can click the green button in the bottom right corner of the screen that says 'EMAIL WHEN AVAILABLE' and enter your email address to be notified when the item becomes available again.

In some instances we may offer pre-order on certain products. If we have a pre-order on a product, lead times/dispatch dates will be clearly indicated in the product title and description

When will the Fanatec CSL DD be available?

Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.

Where is my order?

As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or two.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Can I Pre-Order?

A small selection of our products are sometimes available for pre-order. They will be clearly identified on the product details page by a button stating their expected dispatch date.

If a product is displaying as out of stock and there is no message communicating an expected dispatch date then pre-order is not available.

Discounts:

From time to time we run promotions. Promotions are always well advertised and will have a clear start and end date. Please note that we cannot retrospectively apply discounts to orders placed before or after the promotional period.

Conquer the toughest conditions.

Officially licensed by the World Rally Championship (WRC), the CSL Elite Steering Wheel WRC is perfect for mastering the most demanding rally stages. This wheel will be used in official WRC Esports competitions.

FEATURES AND QUALITY.

Brushed aluminium spokes, genuine Alcantara‚® grip, and orange stitching. The detachable paddles feature Snapdome€ž activation for a satisfying ‚Ëclick response. The RevStripe€ž and integrated three-digit LED screen show useful data in compatible games. Also provides Tuning Menu access, allowing tweaks to your settings during gameplay.

RALLY-INSPIRED DESIGN.

Sporting a revised internal and external design, the CSL Elite Steering Wheel WRC makes a bold visual statement with its tyre tread graphic and bright orange accents on the paddles and stitching. The 300 mm rim diameter is suitable for many vehicle types, and the lightweight construction is ideal for the quick inputs required in rally driving.

Exchangeable parts.

The wheel features exchangeable components, namely the New Simplified Quick Release Adapter and the shifter paddles. The pre-installed Xbox button caps can also be replaced with the included Racing Style caps.

TOOL-FREE SIMPLIFIED QUICK RELEASE.

No clamping bolt required! The improved Simplified QRA clamps easily to the steering shaft by hand, without the need for tools. The new design is also removable, and can be replaced with the ClubSport Quick Release Adapter*.

REMOVABLE PADDLES.

The bright orange paddles can be removed, allowing clearance for the optional ClubSport Static Shifter Paddles, which can be more comfortable to use while rally driving.

Xbox One‚® and Xbox Series X|S compatible.

As soon as you connect this steering wheel to your compatible wheel base, the whole system (including attached peripherals such as shifters, pedals, or handbrake) will become Xbox One and Xbox Series X|S compatible.

THE XBOX ONE‚® / WINDOWS‚® 10 (XBOX PLAY ANYWHERE) MODE.

All compatible FANATEC‚® wheel bases will switch to Xbox One mode as soon as you connect this steering wheel. A white LED placed above the Xbox logo of the steering wheel shows the active communication to the console.

SUPPORTS THE NEW XBOX.

By integrating the Xbox One-specific electronics into this steering wheel, your wheel system will remain compatible with the new generation of Xbox consoles (including Xbox Series X).

FURTHER LINKS

QUESTIONS ABOUT THE PRODUCT?FURTHER CSL PRODUCTS

FEATURES

  • Perfect for rally racing and officially licensed by WRC
  • A connected Fanatec wheel base will become compatible with the Xbox One and Xbox Series X|S due to integration of the Xbox-specific electronics into the wheel
  • Plug & Play: Ready to use right away without any assembly required
  • Realistic size (300 mm diameter)
  • New tool-free Simplified Quick Release Adapter design:
    • Improved ease of use (no clamping bolt required) and durability
    • Exchangeable, supports ClubSport Quick Release Adapter*
    • Avoids any play in the QR system
  • Very low steering wheel weight of only 1092 g (with Simplified QRA) for fast acceleration and fidelity (1280 g with ClubSport QRA).
  • Integrated RevStripe€ž, which is a combined centre stripe and a ‚ËRev meter, using a multi-colour LED
  • Three-digit LED display smoothly integrated into the wheel rim below the RevStripe€ž, featuring telemetry data speed or gears to be displayed by compatible games or third-party software
  • Wheel rim covered with genuine Alcantara‚® and an eye-catching orange cross-stitched seam
  • Orange shifter paddles:
    • Durable metal construction
    • Well-defined, Snapdome€ž-activated ‚“click‚ feeling
    • Removable paddles for using wheel in combination with ClubSport Static Shifter Paddles
  • Brushed aluminium spokes with fibre-reinforced back cover
  • Xbox One button layout, interchangeable with the included Racing Style buttons
  • 4-way direction pad with push button
  • Tuning functions with LED display to adjust settings independent from the game and during gameplay (see description of compatible wheel base/racing wheel for details)

COMPATIBILITY

Wheel Bases

  • PODIUM Wheel Base DD1 (Low Torque Mode only*)
  • PODIUM Wheel Base DD2 (Low Torque Mode only*)
  • PODIUM Wheel Base DD1 PS4€ž (Low Torque Mode only*)
  • ClubSport Wheel Base V2
  • ClubSport Wheel Base V2.5
  • CSL Elite Wheel Base V1
  • CSL Elite Wheel Base V1.1
  • CSL Elite Wheel Base + - officially licensed for PS4€ž

Platforms

  • Xbox: if connected with this steering wheel, the above mentioned wheel bases will be compatible with Xbox One and Xbox Series X|S. For a complete list of compatible games, please visit this‚ page.
  • PC and other Platforms: The specifications of the compatible wheel bases will remain unchanged.
  • The functionality of this product on Xbox One or PS4/PS5 can be limited by the capabilities of the console (subject to firmware/OS changes and developer support). The full functionality can only be guaranteed on PC; this is also game-dependent.

SPECIAL NOTES

  • In order to operate this product, a compatible Fanatec Wheel Base (not included) is mandatory! A firmware update might be necessary.
  • It is possible to use Xbox mode on Windows 10 with Xbox Play Anywhere titles.
  • *High Torque Mode is NOT accessible on Podium wheel bases using this wheel, even when using the ClubSport Quick Release Adapter.

PACKAGING DETAILS

  • Dimensions (L x W x H)19cm x 36cm x 38cm
  • Weight2.1kg
  • Volume weight5.5kg

WHATS INCLUDED

  • CSL Elite Steering Wheel WRC
  • Wheel-side quick release (selected before checkout, packaged separately)
  • Racing Style button caps
  • Quick Guide

TECHNICAL SPECIFICATIONS

  • PlatformPC, PS4 Ready, XBox One

Tax:

Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.

For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value. You can read more about this here.

Shipping:
We use DHL Express to ship worldwide. At present this is the only shipping service we offer as we have found them to be extremely reliable and fast!
Shipping Costs:
Shipping costs are calculated dynamically at checkout based on the size and eight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days

Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA

Cut off Times:
DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

Tracking:
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Warranty:
If you experience any issues with products that are still under warranty, you must first contact us via email to Support@Digital-Motorsports.com. We will endeavour to help fix the problem with you prior to contacting the manufacturer. If we cannot fix the problem, the products must be returned to our warehouse, including details such as the serial number and any supporting pictures or video available.
Digital Motorsports will issue you with a return label and will cover the cost of return.
We will then work with the manufacturer to rectify the issue for you as quickly as possible. Please note, we do not issue replacements for any items under warranty until the manufacturer has repaired or replaced the item and shipped it back to us. If the manufacturer deems the issue not covered under warranty, you will be billed for any inbound and outbound shipping fees due to return the item to you.
We offer a full 2-year manufacturer’s warranty on all products unless otherwise stated.

Returns:
Here at Digital-Motorsports.com we like to make things as easy as possible, if you are not completely satisfied with your online purchase, you can return it free of any admin or handling charges. The item must be unused with original packaging and returned to us within 14 days of purchase for an exchange or full refund, minus any outbound or return shipping charges imposed by the courier.

Please note that we do not cover the cost of return postage. If you are within Southern Ireland, you can drop the package to your local Post Office or Simply follow the steps on returnmyshopping.ie. If you are located outside Ireland, we suggest using your national postal service to return the goods. If the goods do not reach us we are not in a position to exchange or refund the item. The customer is responsible for the goods until they have been received by us.
When an item is returned, we will inspect and refund as quickly as possible, usually within 1-2 working days. The length of time refunds take to register on customer’s bank accounts does vary from bank to bank but typically takes 1-3 working days.

Shipping

We use DHL Express to ship worldwide for the majority of products. For lightweight items under 2kg we also offer standard post.


Shipping Costs: Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

When will the Fanatec CSL DD be available?

Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days

Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA

Cut off Times:

DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

Tracking:

As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Do you ship to my country?

Yes! We ship worldwide. Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

When will my order ship?

Orders placed Monday - Friday, before 1pm GMT are normally dispatched the same day, assuming the item you ordered is in stock. During busier periods (eg Black Friday / Christmas) dispatch times can increase.

Orders are picked and dispatched Monday to Friday, not at weekends. As soon as your order ships we will send tracking information to the email on your order.

If you have ordered an item that is on pre-order, the expected dispatch date will be listed in the product title or description.

Collection

We offer a collection service for orders placed online from our head office in Dublin Ireland.

Collection is available Monday - Friday, 9am - 5pm.

Collection Address:

Digital Motorsports, Unit P6 Grants Road, Greenogue Business Park, Dublin , D24 Y82X

Customs Taxes & Import Duty

Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.

For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value.

Brexit

the UK are no longer a part of the European Union (EU), and this changes howmainland UK (England, Scotland & Wales)based consumers buy product from EU based stores like ours.

Our website now displays all prices excluding VAT and no longer charges you VAT on orders shipping to mainland UK. 

Customers will however be liable for 20% UK VAT which will be charged to you by HMRC (customs) and collected by our shipping agents (DHL) when the shipment enters the UK. You will be contacted by them to complete the payment, usually by text message. DHL also charge a small handling fee which is 2.5% of the VAT and a minimum of £11.00.

This will be the case when you order from any company based in the EU. If you order from a UK based company they will display vat on their website and charge you the 20% VAT directly on the order. So whether you buy from an EU based store or a UK based store you will be paying more or less the same total price on the product.

If you are a VAT registered business in the UK there is no need to enter your VAT number. 

If you have any questions/queries please do not hesitate to contact us at info@digital-motorsports.com 

Is XYZ product in stock?

The stock on our website is live so unless there is an out of stock message on the product then we do have it in stock. For items that are out of stock, you can click the green button in the bottom right corner of the screen that says 'EMAIL WHEN AVAILABLE' and enter your email address to be notified when the item becomes available again.

In some instances we may offer pre-order on certain products. If we have a pre-order on a product, lead times/dispatch dates will be clearly indicated in the product title and description

When will the Fanatec CSL DD be available?

Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.

Where is my order?

As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or two.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Can I Pre-Order?

A small selection of our products are sometimes available for pre-order. They will be clearly identified on the product details page by a button stating their expected dispatch date.

If a product is displaying as out of stock and there is no message communicating an expected dispatch date then pre-order is not available.

Discounts:

From time to time we run promotions. Promotions are always well advertised and will have a clear start and end date. Please note that we cannot retrospectively apply discounts to orders placed before or after the promotional period.

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