ASR PRO Adjustable Wheel Deck
ASR PRO Adjustable Wheel Deck
Regular price
$499.99
- Out of stock
DESCRIPTION
ONLY AVAILABLE IN MATTE BLACK
- You asked, we listened! The adjustable wheel deck from our brand new industry leading SimRacing Chassis, the ASR PRO, is now available as a standalone product.
- The most easily adjustable wheel deck ever produced, with quick adjustment handles and sliders for horizontal and vertical position adjustments. For example, switching from a classic D-Shaped GT-style racing wheel to a 15" NASCAR deep dish wheel will no longer be a challenge as it will take less than 10 seconds to adjust your wheel deck's position.
- Offering a unmatched level of adjustability, the ASR PRO wheel deck will ensure that your friends and family can get comfortable in your SimRacing chassis in a matter of seconds, without the need for any tools.
- Zero flex and no weak points design philosophy.
- Designed to support and withstand the power and vibrations produced by the most powerful Direct Drive Wheelbases on the market.
- Comes with all the necessary hardware to mount to your SimRacing chassis.
SPECIFICATIONS
- Total width of the Wheel Deck:
- For the ASR 4 & 6: 22.75"
- For the ASR PRO: 22.00"
- For the SimLab P1X: TBC
- For TrakRacer: TBC
WHAT'S INCLUDED
- 2 x Aluminum Profile Flat Face 3" x 2.875" x 1.5" (ASR PRO Specs, subject to change)*
- 2 x Aluminum Profile Flat Face 3" x 8" x 1.5"
- 6 x Linear Guide 8" (Includes Sliders, Ratcheting Handles and required hardware)
- 13 x M8 Low Head Screws (12mm)
- 13 x M8 T-Nuts
- 8 x M8 T-Nuts
- 13 x M8 Flathead Screws (16mm)
- 13 x M8 Button Head Screws (13mm)
- 10 x M5 Flathead Screws (16mm)
- 10 x M5 Socket Cap Screws (16mm)
- 2 x Double Guide Stopper Plate (ASR D084)
- 2 x Up Post Top Stopper Plate (ASR D083)
- 4 x Single Guide Stopper Plate (ASR D082)
- 2 x Single Guide Wheel Deck Plate (ASR D081)
- 2 x Dual Guide Wheel Deck Plate (ASR D080 & D079)
- Depending on selection:
- Standard Wheel Deck or Podium DD Side, CSL DD Side spacer Mount and Front Mount.
- *Note: If you want Asetek compatibility, please contact us.
(ASR PRO Specs, subject to change)*: Depending on which compatible chassis is selected, these lengths are subject to change.
SHIPPING AND LEAD TIME
- FREE SHIPPING to all of the Continental U.S. and Canada (excluding Yukon, Northwest Territories & Nunavut).
- IMPORT DUTIES COVERED for U.S.-based customers.
- We ship from Montreal in Canada
- Our typical lead time before shipping out orders is 5 to 7 business days. This varies depending on the purchased items and our shipping queue.
- Once the items have shipped, transit time typically takes between 2 and 4 business days
- Please note that all large items, such as our SimRacing Chassis, Monitor Stands and Racing Seats, might not arrive on the same day as other parts of your order. Because of their weight and size, these boxes get sorted differently at our shipping partner's logistics hub.
WARRANTY
Advanced SimRacing-brand products come with a free and complete lifetime replacement warranty that covers any and all hardware durability issue and damage stemming from proper assembly and residential usage of the product. All hardware parts, aluminum beams and steel plates or gussets are covered under this warranty. Please contact info@advancedsimracing.com for information or claims in regards to this lifetime warranty.
Warranty coverage limitations:
- Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental, contract trade or commercial use
- Any condition resulting from incorrect or inadequate manipulation, maintenance or care of the product
- Damage resulting from misuse, abuse, negligence, accidents or shipping damage
- Any esthetic damage such as scratches and chipping that might occur during normal residential manipulation, assembly and operation of the product
- Normal and expected wear and tear
- Damages incurred during transportation by our shipping partners or by the customers upon reception of the product
- Dissatisfaction due to buyer's remorse.
Tax:
Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)
For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.
For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.
Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value. You can read more about this here.
Shipping:
We use DHL Express to ship worldwide. At present this is the only shipping service we offer as we have found them to be extremely reliable and fast!
Shipping Costs:
Shipping costs are calculated dynamically at checkout based on the size and eight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days
Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA
Cut off Times:
DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.
Tracking:
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.
Warranty:
If you experience any issues with products that are still under warranty, you must first contact us via email to Support@Digital-Motorsports.com. We will endeavour to help fix the problem with you prior to contacting the manufacturer. If we cannot fix the problem, the products must be returned to our warehouse, including details such as the serial number and any supporting pictures or video available.
Digital Motorsports will issue you with a return label and will cover the cost of return.
We will then work with the manufacturer to rectify the issue for you as quickly as possible. Please note, we do not issue replacements for any items under warranty until the manufacturer has repaired or replaced the item and shipped it back to us. If the manufacturer deems the issue not covered under warranty, you will be billed for any inbound and outbound shipping fees due to return the item to you.
We offer a full 2-year manufacturer’s warranty on all products unless otherwise stated. Product warranties are bound to the first purchaser and are not transferable.
Returns:
Here at Digital-Motorsports.com we like to make things as easy as possible, if you are not completely satisfied with your online purchase, you can return it free of any admin or handling charges. The item must be unused with original packaging and returned to us within 14 days of purchase for an exchange or full refund, minus any outbound or return shipping charges imposed by the courier.
Please note that we do not cover the cost of return postage. If you are within Southern Ireland, you can drop the package to your local Post Office or Simply follow the steps on returnmyshopping.ie. If you are located outside Ireland, we suggest using your national postal service to return the goods. If the goods do not reach us we are not in a position to exchange or refund the item. The customer is responsible for the goods until they have been received by us.
When an item is returned, we will inspect and refund as quickly as possible, usually within 1-2 working days. The length of time refunds take to register on customer’s bank accounts does vary from bank to bank but typically takes 1-3 working days.
If you experience any issues with products that are still under warranty, you must first contact us via email to Support@Digital-Motorsports.com. We will endeavour to help fix the problem with you prior to contacting the manufacturer. If we cannot fix the problem, the products must be returned to our warehouse, including details such as the serial number and any supporting pictures or video available.
Digital Motorsports will issue you with a return label and will cover the cost of return.
We will then work with the manufacturer to rectify the issue for you as quickly as possible. Please note, we do not issue replacements for any items under warranty until the manufacturer has repaired or replaced the item and shipped it back to us. If the manufacturer deems the issue not covered under warranty, you will be billed for any inbound and outbound shipping fees due to return the item to you.
We offer a full 2-year manufacturer’s warranty on all products unless otherwise stated. Product warranties are bound to the first purchaser and are not transferable.
Returns:
Here at Digital-Motorsports.com we like to make things as easy as possible, if you are not completely satisfied with your online purchase, you can return it free of any admin or handling charges. The item must be unused with original packaging and returned to us within 14 days of purchase for an exchange or full refund, minus any outbound or return shipping charges imposed by the courier.
Please note that we do not cover the cost of return postage. If you are within Southern Ireland, you can drop the package to your local Post Office or Simply follow the steps on returnmyshopping.ie. If you are located outside Ireland, we suggest using your national postal service to return the goods. If the goods do not reach us we are not in a position to exchange or refund the item. The customer is responsible for the goods until they have been received by us.
When an item is returned, we will inspect and refund as quickly as possible, usually within 1-2 working days. The length of time refunds take to register on customer’s bank accounts does vary from bank to bank but typically takes 1-3 working days.
Shipping
We use DHL Express to ship worldwide for the majority of products. For lightweight items under 2kg we also offer standard post.
Shipping Costs: Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
When will the Fanatec CSL DD be available?
Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.
Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.
This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days
Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA
Cut off Times:
DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.
Tracking:
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.
Do you ship to my country?
Yes! We ship worldwide. Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
When will my order ship?
Orders placed Monday - Friday, before 1pm GMT are normally dispatched the same day, assuming the item you ordered is in stock. During busier periods (eg Black Friday / Christmas) dispatch times can increase.
Orders are picked and dispatched Monday to Friday, not at weekends. As soon as your order ships we will send tracking information to the email on your order.
If you have ordered an item that is on pre-order, the expected dispatch date will be listed in the product title or description.
Collection
We offer a collection service for orders placed online from our head office in Dublin Ireland.
Collection is available Monday - Friday, 9am - 5pm.
Collection Address:
Digital Motorsports, Unit P6 Grants Road, Greenogue Business Park, Dublin , D24 Y82X
Customs Taxes & Import Duty
Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)
For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.
For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.
Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value.
Brexit
the UK are no longer a part of the European Union (EU), and this changes howmainland UK (England, Scotland & Wales)based consumers buy product from EU based stores like ours.
Our website now displays all prices excluding VAT and no longer charges you VAT on orders shipping to mainland UK.
Customers will however be liable for 20% UK VAT which will be charged to you by HMRC (customs) and collected by our shipping agents (DHL) when the shipment enters the UK. You will be contacted by them to complete the payment, usually by text message. DHL also charge a small handling fee which is 2.5% of the VAT and a minimum of £11.00.
This will be the case when you order from any company based in the EU. If you order from a UK based company they will display vat on their website and charge you the 20% VAT directly on the order. So whether you buy from an EU based store or a UK based store you will be paying more or less the same total price on the product.
If you are a VAT registered business in the UK there is no need to enter your VAT number.
If you have any questions/queries please do not hesitate to contact us at info@digital-motorsports.com
Is XYZ product in stock?
The stock on our website is live so unless there is an out of stock message on the product then we do have it in stock. For items that are out of stock, you can click the green button in the bottom right corner of the screen that says 'EMAIL WHEN AVAILABLE' and enter your email address to be notified when the item becomes available again.
In some instances we may offer pre-order on certain products. If we have a pre-order on a product, lead times/dispatch dates will be clearly indicated in the product title and description
When will the Fanatec CSL DD be available?
Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.
Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.
This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
Where is my order?
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or two.
If you are concerned you can contact your local DHL customer service department with your tracking number.
Can I Pre-Order?
A small selection of our products are sometimes available for pre-order. They will be clearly identified on the product details page by a button stating their expected dispatch date.
If a product is displaying as out of stock and there is no message communicating an expected dispatch date then pre-order is not available.
Discounts:
From time to time we run promotions. Promotions are always well advertised and will have a clear start and end date. Please note that we cannot retrospectively apply discounts to orders placed before or after the promotional period.
DESCRIPTION
ONLY AVAILABLE IN MATTE BLACK
- You asked, we listened! The adjustable wheel deck from our brand new industry leading SimRacing Chassis, the ASR PRO, is now available as a standalone product.
- The most easily adjustable wheel deck ever produced, with quick adjustment handles and sliders for horizontal and vertical position adjustments. For example, switching from a classic D-Shaped GT-style racing wheel to a 15" NASCAR deep dish wheel will no longer be a challenge as it will take less than 10 seconds to adjust your wheel deck's position.
- Offering a unmatched level of adjustability, the ASR PRO wheel deck will ensure that your friends and family can get comfortable in your SimRacing chassis in a matter of seconds, without the need for any tools.
- Zero flex and no weak points design philosophy.
- Designed to support and withstand the power and vibrations produced by the most powerful Direct Drive Wheelbases on the market.
- Comes with all the necessary hardware to mount to your SimRacing chassis.
SPECIFICATIONS
- Total width of the Wheel Deck:
- For the ASR 4 & 6: 22.75"
- For the ASR PRO: 22.00"
- For the SimLab P1X: TBC
- For TrakRacer: TBC
WHAT'S INCLUDED
- 2 x Aluminum Profile Flat Face 3" x 2.875" x 1.5" (ASR PRO Specs, subject to change)*
- 2 x Aluminum Profile Flat Face 3" x 8" x 1.5"
- 6 x Linear Guide 8" (Includes Sliders, Ratcheting Handles and required hardware)
- 13 x M8 Low Head Screws (12mm)
- 13 x M8 T-Nuts
- 8 x M8 T-Nuts
- 13 x M8 Flathead Screws (16mm)
- 13 x M8 Button Head Screws (13mm)
- 10 x M5 Flathead Screws (16mm)
- 10 x M5 Socket Cap Screws (16mm)
- 2 x Double Guide Stopper Plate (ASR D084)
- 2 x Up Post Top Stopper Plate (ASR D083)
- 4 x Single Guide Stopper Plate (ASR D082)
- 2 x Single Guide Wheel Deck Plate (ASR D081)
- 2 x Dual Guide Wheel Deck Plate (ASR D080 & D079)
- Depending on selection:
- Standard Wheel Deck or Podium DD Side, CSL DD Side spacer Mount and Front Mount.
- *Note: If you want Asetek compatibility, please contact us.
(ASR PRO Specs, subject to change)*: Depending on which compatible chassis is selected, these lengths are subject to change.
SHIPPING AND LEAD TIME
- FREE SHIPPING to all of the Continental U.S. and Canada (excluding Yukon, Northwest Territories & Nunavut).
- IMPORT DUTIES COVERED for U.S.-based customers.
- We ship from Montreal in Canada
- Our typical lead time before shipping out orders is 5 to 7 business days. This varies depending on the purchased items and our shipping queue.
- Once the items have shipped, transit time typically takes between 2 and 4 business days
- Please note that all large items, such as our SimRacing Chassis, Monitor Stands and Racing Seats, might not arrive on the same day as other parts of your order. Because of their weight and size, these boxes get sorted differently at our shipping partner's logistics hub.
WARRANTY
Advanced SimRacing-brand products come with a free and complete lifetime replacement warranty that covers any and all hardware durability issue and damage stemming from proper assembly and residential usage of the product. All hardware parts, aluminum beams and steel plates or gussets are covered under this warranty. Please contact info@advancedsimracing.com for information or claims in regards to this lifetime warranty.
Warranty coverage limitations:
- Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental, contract trade or commercial use
- Any condition resulting from incorrect or inadequate manipulation, maintenance or care of the product
- Damage resulting from misuse, abuse, negligence, accidents or shipping damage
- Any esthetic damage such as scratches and chipping that might occur during normal residential manipulation, assembly and operation of the product
- Normal and expected wear and tear
- Damages incurred during transportation by our shipping partners or by the customers upon reception of the product
- Dissatisfaction due to buyer's remorse.
Tax:
Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)
For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.
For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.
Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value. You can read more about this here.
Shipping:
We use DHL Express to ship worldwide. At present this is the only shipping service we offer as we have found them to be extremely reliable and fast!
Shipping Costs:
Shipping costs are calculated dynamically at checkout based on the size and eight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days
Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA
Cut off Times:
DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.
Tracking:
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.
Warranty:
If you experience any issues with products that are still under warranty, you must first contact us via email to Support@Digital-Motorsports.com. We will endeavour to help fix the problem with you prior to contacting the manufacturer. If we cannot fix the problem, the products must be returned to our warehouse, including details such as the serial number and any supporting pictures or video available.
Digital Motorsports will issue you with a return label and will cover the cost of return.
We will then work with the manufacturer to rectify the issue for you as quickly as possible. Please note, we do not issue replacements for any items under warranty until the manufacturer has repaired or replaced the item and shipped it back to us. If the manufacturer deems the issue not covered under warranty, you will be billed for any inbound and outbound shipping fees due to return the item to you.
We offer a full 2-year manufacturer’s warranty on all products unless otherwise stated. Product warranties are bound to the first purchaser and are not transferable.
Returns:
Here at Digital-Motorsports.com we like to make things as easy as possible, if you are not completely satisfied with your online purchase, you can return it free of any admin or handling charges. The item must be unused with original packaging and returned to us within 14 days of purchase for an exchange or full refund, minus any outbound or return shipping charges imposed by the courier.
Please note that we do not cover the cost of return postage. If you are within Southern Ireland, you can drop the package to your local Post Office or Simply follow the steps on returnmyshopping.ie. If you are located outside Ireland, we suggest using your national postal service to return the goods. If the goods do not reach us we are not in a position to exchange or refund the item. The customer is responsible for the goods until they have been received by us.
When an item is returned, we will inspect and refund as quickly as possible, usually within 1-2 working days. The length of time refunds take to register on customer’s bank accounts does vary from bank to bank but typically takes 1-3 working days.
If you experience any issues with products that are still under warranty, you must first contact us via email to Support@Digital-Motorsports.com. We will endeavour to help fix the problem with you prior to contacting the manufacturer. If we cannot fix the problem, the products must be returned to our warehouse, including details such as the serial number and any supporting pictures or video available.
Digital Motorsports will issue you with a return label and will cover the cost of return.
We will then work with the manufacturer to rectify the issue for you as quickly as possible. Please note, we do not issue replacements for any items under warranty until the manufacturer has repaired or replaced the item and shipped it back to us. If the manufacturer deems the issue not covered under warranty, you will be billed for any inbound and outbound shipping fees due to return the item to you.
We offer a full 2-year manufacturer’s warranty on all products unless otherwise stated. Product warranties are bound to the first purchaser and are not transferable.
Returns:
Here at Digital-Motorsports.com we like to make things as easy as possible, if you are not completely satisfied with your online purchase, you can return it free of any admin or handling charges. The item must be unused with original packaging and returned to us within 14 days of purchase for an exchange or full refund, minus any outbound or return shipping charges imposed by the courier.
Please note that we do not cover the cost of return postage. If you are within Southern Ireland, you can drop the package to your local Post Office or Simply follow the steps on returnmyshopping.ie. If you are located outside Ireland, we suggest using your national postal service to return the goods. If the goods do not reach us we are not in a position to exchange or refund the item. The customer is responsible for the goods until they have been received by us.
When an item is returned, we will inspect and refund as quickly as possible, usually within 1-2 working days. The length of time refunds take to register on customer’s bank accounts does vary from bank to bank but typically takes 1-3 working days.
Shipping
We use DHL Express to ship worldwide for the majority of products. For lightweight items under 2kg we also offer standard post.
Shipping Costs: Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
When will the Fanatec CSL DD be available?
Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.
Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.
This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days
Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA
Cut off Times:
DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.
Tracking:
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.
Do you ship to my country?
Yes! We ship worldwide. Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
When will my order ship?
Orders placed Monday - Friday, before 1pm GMT are normally dispatched the same day, assuming the item you ordered is in stock. During busier periods (eg Black Friday / Christmas) dispatch times can increase.
Orders are picked and dispatched Monday to Friday, not at weekends. As soon as your order ships we will send tracking information to the email on your order.
If you have ordered an item that is on pre-order, the expected dispatch date will be listed in the product title or description.
Collection
We offer a collection service for orders placed online from our head office in Dublin Ireland.
Collection is available Monday - Friday, 9am - 5pm.
Collection Address:
Digital Motorsports, Unit P6 Grants Road, Greenogue Business Park, Dublin , D24 Y82X
Customs Taxes & Import Duty
Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)
For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.
For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.
Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value.
Brexit
the UK are no longer a part of the European Union (EU), and this changes howmainland UK (England, Scotland & Wales)based consumers buy product from EU based stores like ours.
Our website now displays all prices excluding VAT and no longer charges you VAT on orders shipping to mainland UK.
Customers will however be liable for 20% UK VAT which will be charged to you by HMRC (customs) and collected by our shipping agents (DHL) when the shipment enters the UK. You will be contacted by them to complete the payment, usually by text message. DHL also charge a small handling fee which is 2.5% of the VAT and a minimum of £11.00.
This will be the case when you order from any company based in the EU. If you order from a UK based company they will display vat on their website and charge you the 20% VAT directly on the order. So whether you buy from an EU based store or a UK based store you will be paying more or less the same total price on the product.
If you are a VAT registered business in the UK there is no need to enter your VAT number.
If you have any questions/queries please do not hesitate to contact us at info@digital-motorsports.com
Is XYZ product in stock?
The stock on our website is live so unless there is an out of stock message on the product then we do have it in stock. For items that are out of stock, you can click the green button in the bottom right corner of the screen that says 'EMAIL WHEN AVAILABLE' and enter your email address to be notified when the item becomes available again.
In some instances we may offer pre-order on certain products. If we have a pre-order on a product, lead times/dispatch dates will be clearly indicated in the product title and description
When will the Fanatec CSL DD be available?
Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.
Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.
This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
Where is my order?
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or two.
If you are concerned you can contact your local DHL customer service department with your tracking number.
Can I Pre-Order?
A small selection of our products are sometimes available for pre-order. They will be clearly identified on the product details page by a button stating their expected dispatch date.
If a product is displaying as out of stock and there is no message communicating an expected dispatch date then pre-order is not available.
Discounts:
From time to time we run promotions. Promotions are always well advertised and will have a clear start and end date. Please note that we cannot retrospectively apply discounts to orders placed before or after the promotional period.
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