The Pagani Huayra R Sim Racing Pedal Set is brought to life through a unique collaboration between Asetek SimSports™ and Pagani Automobili. Driven by a shared passion for performance and innovation, we – Asetek SimSports™ and Pagani Automobili – have joined forces to provide the closest experience you can get to the adrenaline rush of driving a Pagani Huayra R – one of the world’s most exclusive, high-performance hypercars.
The real-life Pagani Huayra R track car is a design of immense beauty and performance. It packs 850 horsepower and 750 Nm of torque in a mere 1.050 kilogram body. Manufactured in just 30 units with a base price of EUR 2.6 million (plus tax!), this is as exclusive as a supercar gets.
The pedal arms and footplates on the Pagani Huayra R Sim Racing Pedal Set are based on the exact design used in the hypercar itself, with just a few tweaks to fit it for sim racing use. The provided elastomer is designed to give the feel of the Huayra R´s brake pedal, using Asetek SimSports’ T.H.O.R.P.™ brake system (Twin Hydraulic Opposing Rapid Pistons).
The hydraulic sim racing pedals are plug’n’ play out of the box using the Asetek SimSports RaceHub™ software, which has been tailored to the Huayra R sim racing pedals. RaceHub enables quick and easy customization of the pedal settings as well as the configurable ARGB.
Overview: Asetek SimSports™ x Pagani
Asetek SimSports™ and Pagani Automobili. High-end sim racing products and exclusive hypercars. In our opinion: ideal partners.
We have teamed up to deliver custom-designed Pagani officially licensed sim racing products based on the Pagani Huayra R. The reason? Shared values and a genuine love of design, details, and performance.
Before shipping, all pedals are assembled and tested in Denmark. It truly is the peak of Italian design and Danish engineering, unified.
“When Asetek approached us to design and develop Pagani SimRacing products jointly, we felt it was an ideal match given Asetek’s focus on innovation, design, and extensive capabilities with software, hardware, and mechanics.” – Horacio Pagani, Founder & Chief Designer of Pagani Automobili S.p.A.
“As far back as I can remember, I have always been fascinated by Pagani. The attention to detail, the designs inspired by Horacio’s commitment to art and science working hand in hand combined with groundbreaking performance – basically everything Pagani stands for are personal values of mine.” – André Sloth Eriksen, CEO and founder of Asetek.
Tech specs
General Tech
- Italian design and Danish engineering, unified
- Pedal arms and footplates based on real-life Pagani Huayra R track car
- Adjustable pedal stops and travel settings
- All black anodized aluminum pedal base, pedal arms, and pedal plates, with CNC machined contrast cut surfaces
- Pedal base with integrated heel rest and RGB LED that can be adjusted, dimmed, or turned completely off in the RaceHub™ software
- Adjustable pedal plates that can be moved along the x- and y-axis
- All adjustable mechanical features are by default colored gold
- Made in Denmark
- Sustainable manufacturing with 100% on-site re-use of waste material
- Tried and tested for hundreds of hours by real-world Formula and GT drivers and sim racing pros. Lifetime tested in automated mechanical rigs for a million activations
- Only one USB connection to the PC from the pedal base
Brake System
- Unique Twin Hydraulic Opposing Rapid Piston (T.H.O.R.P.™) brake system which provides a rock-hard brake pedal to mimic the feel of the Pagani Huayra R, including 2-stage racecar braking with minimum pedal travel
- Die-cast aluminum zero play pedal arm with integrated long durability ball bearings and bronze bushing at the clevis rotation point
- Made from forged aluminum
- Automotive-grade pressure sensor
- The in-house designed brake cylinder features sleek CNC machined details, adding to the exquisite overall look.
- Three interchangeable elastomers for adjustment of hardness combined with an integrated physical stop and an expansion chamber to mimic perfect racecar feel as well as not overloading the elastomer
- Manually adjustable initial touch hardness to mimic perfect brake pad to brake disc distance
- Pressure sensor measures 0-100 bar – tested to withstand a repetitive pressure of 100 bar (seal burst pressure 130 bar)
- 100 bar of pressure equals 180 kg of force on the face of the pedal plate
- Pedal arm designed for 200 kg of force and a burst pressure of up to 700 kg!
Throttle System
- Die-cast aluminum zero play pedal arm with integrated long durability ball bearings and bronze bushing at the clevis rotation point.
- 16-bit magnetic wireless hall TPS (throttle position sensor) with no mechanical wear and zero maintenance
- Adjustable pedal hardness, pedal travel, and pedal stop
- Interchangeable spring for bigger step in pedal hardness
- Pedal arm designed for 200 kg of force and a burst pressure of up to 700 kg!
RaceHub™
- Pagani tailored RaceHub™ software that enables quick and easy customization of the pedal settings
- Calibrations made in RaceHub™ will automatically be saved in our EPROM (Erasable Programmable Read-Only Memory). This results in calibration (pressures, dead zones and more) that will be saved for every simulator/game (you do need to set 0 and 100% values in the game)
- Each pedal can be calibrated through the intuitive and easy-to-use RaceHub™ software
- Pedal upper and lower dead zones can be set through the RaceHub™ software
- Inhouse developed electronics with 16-bit resolution and automotive-grade pressure sensor
- Custom throttle curves can be adjusted and 100% customized in the RaceHub™ Software to mimic a real racecar butterfly opening. For example, a linear curve in dry conditions and a progressive in wet conditions
- Customizable and configurable ARGB lighting that can be controlled with RaceHub™ software or turned off
Dimensions
- Depth, width, and height: 457 mm x 212 mm x 256 mm
- Weight: 3 kg
Compatibility
- PC
- Console support planned in the future
- Platforms: Windows 10, 11
- Products: Invicta™ Clutch System
- Games:
- Assetto Corsa
- Assetto Corsa Competizione
- DiRT Rally
- DiRT Rally 2.0
- F1 Series
- iRacing
- Project Cars 2
- rFactor 2
- And many more (all games that accept direct input devices)
Tax:
Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)
For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.
For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.
Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value. You can read more about this here.
Shipping:
We use DHL Express to ship worldwide. At present this is the only shipping service we offer as we have found them to be extremely reliable and fast!
Shipping Costs:
Shipping costs are calculated dynamically at checkout based on the size and eight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days
Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA
Cut off Times:
DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.
Tracking:
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.
If you experience any issues with products that are still under warranty, you must first contact us via email to Support@Digital-Motorsports.com. We will endeavour to help fix the problem with you prior to contacting the manufacturer. If we cannot fix the problem, the products must be returned to our warehouse, including details such as the serial number and any supporting pictures or video available.
Digital Motorsports will issue you with a return label and will cover the cost of return.
We will then work with the manufacturer to rectify the issue for you as quickly as possible. Please note, we do not issue replacements for any items under warranty until the manufacturer has repaired or replaced the item and shipped it back to us. If the manufacturer deems the issue not covered under warranty, you will be billed for any inbound and outbound shipping fees due to return the item to you.
We offer a full 2-year manufacturer’s warranty on all products unless otherwise stated. Product warranties are bound to the first purchaser and are not transferable.
Returns:
Here at Digital-Motorsports.com we like to make things as easy as possible, if you are not completely satisfied with your online purchase, you can return it free of any admin or handling charges. The item must be unused with original packaging and returned to us within 14 days of purchase for an exchange or full refund, minus any outbound or return shipping charges imposed by the courier.
Please note that we do not cover the cost of return postage. If you are within Southern Ireland, you can drop the package to your local Post Office or Simply follow the steps on returnmyshopping.ie. If you are located outside Ireland, we suggest using your national postal service to return the goods. If the goods do not reach us we are not in a position to exchange or refund the item. The customer is responsible for the goods until they have been received by us.
When an item is returned, we will inspect and refund as quickly as possible, usually within 1-2 working days. The length of time refunds take to register on customer’s bank accounts does vary from bank to bank but typically takes 1-3 working days.
Shipping
We use DHL Express to ship worldwide for the majority of products. For lightweight items under 2kg we also offer standard post.
Shipping Costs: Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
When will the Fanatec CSL DD be available?
Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.
Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.
This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days
Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA
Cut off Times:
DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.
Tracking:
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.
Do you ship to my country?
Yes! We ship worldwide. Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
When will my order ship?
Orders placed Monday - Friday, before 1pm GMT are normally dispatched the same day, assuming the item you ordered is in stock. During busier periods (eg Black Friday / Christmas) dispatch times can increase.
Orders are picked and dispatched Monday to Friday, not at weekends. As soon as your order ships we will send tracking information to the email on your order.
If you have ordered an item that is on pre-order, the expected dispatch date will be listed in the product title or description.
Collection
We offer a collection service for orders placed online from our head office in Dublin Ireland.
Collection is available Monday - Friday, 9am - 5pm.
Collection Address:
Digital Motorsports, Unit P6 Grants Road, Greenogue Business Park, Dublin , D24 Y82X
Customs Taxes & Import Duty
Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)
For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.
For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.
Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value.
Brexit
the UK are no longer a part of the European Union (EU), and this changes howmainland UK (England, Scotland & Wales)based consumers buy product from EU based stores like ours.
Our website now displays all prices excluding VAT and no longer charges you VAT on orders shipping to mainland UK.
Customers will however be liable for 20% UK VAT which will be charged to you by HMRC (customs) and collected by our shipping agents (DHL) when the shipment enters the UK. You will be contacted by them to complete the payment, usually by text message. DHL also charge a small handling fee which is 2.5% of the VAT and a minimum of £11.00.
This will be the case when you order from any company based in the EU. If you order from a UK based company they will display vat on their website and charge you the 20% VAT directly on the order. So whether you buy from an EU based store or a UK based store you will be paying more or less the same total price on the product.
If you are a VAT registered business in the UK there is no need to enter your VAT number.
If you have any questions/queries please do not hesitate to contact us at info@digital-motorsports.com
Is XYZ product in stock?
The stock on our website is live so unless there is an out of stock message on the product then we do have it in stock. For items that are out of stock, you can click the green button in the bottom right corner of the screen that says 'EMAIL WHEN AVAILABLE' and enter your email address to be notified when the item becomes available again.
In some instances we may offer pre-order on certain products. If we have a pre-order on a product, lead times/dispatch dates will be clearly indicated in the product title and description
When will the Fanatec CSL DD be available?
Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.
Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.
This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
Where is my order?
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or two.
If you are concerned you can contact your local DHL customer service department with your tracking number.
Can I Pre-Order?
A small selection of our products are sometimes available for pre-order. They will be clearly identified on the product details page by a button stating their expected dispatch date.
If a product is displaying as out of stock and there is no message communicating an expected dispatch date then pre-order is not available.
Discounts:
From time to time we run promotions. Promotions are always well advertised and will have a clear start and end date. Please note that we cannot retrospectively apply discounts to orders placed before or after the promotional period.
The Pagani Huayra R Sim Racing Pedal Set is brought to life through a unique collaboration between Asetek SimSports™ and Pagani Automobili. Driven by a shared passion for performance and innovation, we – Asetek SimSports™ and Pagani Automobili – have joined forces to provide the closest experience you can get to the adrenaline rush of driving a Pagani Huayra R – one of the world’s most exclusive, high-performance hypercars.
The real-life Pagani Huayra R track car is a design of immense beauty and performance. It packs 850 horsepower and 750 Nm of torque in a mere 1.050 kilogram body. Manufactured in just 30 units with a base price of EUR 2.6 million (plus tax!), this is as exclusive as a supercar gets.
The pedal arms and footplates on the Pagani Huayra R Sim Racing Pedal Set are based on the exact design used in the hypercar itself, with just a few tweaks to fit it for sim racing use. The provided elastomer is designed to give the feel of the Huayra R´s brake pedal, using Asetek SimSports’ T.H.O.R.P.™ brake system (Twin Hydraulic Opposing Rapid Pistons).
The hydraulic sim racing pedals are plug’n’ play out of the box using the Asetek SimSports RaceHub™ software, which has been tailored to the Huayra R sim racing pedals. RaceHub enables quick and easy customization of the pedal settings as well as the configurable ARGB.
Overview: Asetek SimSports™ x Pagani
Asetek SimSports™ and Pagani Automobili. High-end sim racing products and exclusive hypercars. In our opinion: ideal partners.
We have teamed up to deliver custom-designed Pagani officially licensed sim racing products based on the Pagani Huayra R. The reason? Shared values and a genuine love of design, details, and performance.
Before shipping, all pedals are assembled and tested in Denmark. It truly is the peak of Italian design and Danish engineering, unified.
“When Asetek approached us to design and develop Pagani SimRacing products jointly, we felt it was an ideal match given Asetek’s focus on innovation, design, and extensive capabilities with software, hardware, and mechanics.” – Horacio Pagani, Founder & Chief Designer of Pagani Automobili S.p.A.
“As far back as I can remember, I have always been fascinated by Pagani. The attention to detail, the designs inspired by Horacio’s commitment to art and science working hand in hand combined with groundbreaking performance – basically everything Pagani stands for are personal values of mine.” – André Sloth Eriksen, CEO and founder of Asetek.
Tech specs
General Tech
- Italian design and Danish engineering, unified
- Pedal arms and footplates based on real-life Pagani Huayra R track car
- Adjustable pedal stops and travel settings
- All black anodized aluminum pedal base, pedal arms, and pedal plates, with CNC machined contrast cut surfaces
- Pedal base with integrated heel rest and RGB LED that can be adjusted, dimmed, or turned completely off in the RaceHub™ software
- Adjustable pedal plates that can be moved along the x- and y-axis
- All adjustable mechanical features are by default colored gold
- Made in Denmark
- Sustainable manufacturing with 100% on-site re-use of waste material
- Tried and tested for hundreds of hours by real-world Formula and GT drivers and sim racing pros. Lifetime tested in automated mechanical rigs for a million activations
- Only one USB connection to the PC from the pedal base
Brake System
- Unique Twin Hydraulic Opposing Rapid Piston (T.H.O.R.P.™) brake system which provides a rock-hard brake pedal to mimic the feel of the Pagani Huayra R, including 2-stage racecar braking with minimum pedal travel
- Die-cast aluminum zero play pedal arm with integrated long durability ball bearings and bronze bushing at the clevis rotation point
- Made from forged aluminum
- Automotive-grade pressure sensor
- The in-house designed brake cylinder features sleek CNC machined details, adding to the exquisite overall look.
- Three interchangeable elastomers for adjustment of hardness combined with an integrated physical stop and an expansion chamber to mimic perfect racecar feel as well as not overloading the elastomer
- Manually adjustable initial touch hardness to mimic perfect brake pad to brake disc distance
- Pressure sensor measures 0-100 bar – tested to withstand a repetitive pressure of 100 bar (seal burst pressure 130 bar)
- 100 bar of pressure equals 180 kg of force on the face of the pedal plate
- Pedal arm designed for 200 kg of force and a burst pressure of up to 700 kg!
Throttle System
- Die-cast aluminum zero play pedal arm with integrated long durability ball bearings and bronze bushing at the clevis rotation point.
- 16-bit magnetic wireless hall TPS (throttle position sensor) with no mechanical wear and zero maintenance
- Adjustable pedal hardness, pedal travel, and pedal stop
- Interchangeable spring for bigger step in pedal hardness
- Pedal arm designed for 200 kg of force and a burst pressure of up to 700 kg!
RaceHub™
- Pagani tailored RaceHub™ software that enables quick and easy customization of the pedal settings
- Calibrations made in RaceHub™ will automatically be saved in our EPROM (Erasable Programmable Read-Only Memory). This results in calibration (pressures, dead zones and more) that will be saved for every simulator/game (you do need to set 0 and 100% values in the game)
- Each pedal can be calibrated through the intuitive and easy-to-use RaceHub™ software
- Pedal upper and lower dead zones can be set through the RaceHub™ software
- Inhouse developed electronics with 16-bit resolution and automotive-grade pressure sensor
- Custom throttle curves can be adjusted and 100% customized in the RaceHub™ Software to mimic a real racecar butterfly opening. For example, a linear curve in dry conditions and a progressive in wet conditions
- Customizable and configurable ARGB lighting that can be controlled with RaceHub™ software or turned off
Dimensions
- Depth, width, and height: 457 mm x 212 mm x 256 mm
- Weight: 3 kg
Compatibility
- PC
- Console support planned in the future
- Platforms: Windows 10, 11
- Products: Invicta™ Clutch System
- Games:
- Assetto Corsa
- Assetto Corsa Competizione
- DiRT Rally
- DiRT Rally 2.0
- F1 Series
- iRacing
- Project Cars 2
- rFactor 2
- And many more (all games that accept direct input devices)
Tax:
Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)
For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.
For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.
Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value. You can read more about this here.
Shipping:
We use DHL Express to ship worldwide. At present this is the only shipping service we offer as we have found them to be extremely reliable and fast!
Shipping Costs:
Shipping costs are calculated dynamically at checkout based on the size and eight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days
Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA
Cut off Times:
DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.
Tracking:
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.
If you experience any issues with products that are still under warranty, you must first contact us via email to Support@Digital-Motorsports.com. We will endeavour to help fix the problem with you prior to contacting the manufacturer. If we cannot fix the problem, the products must be returned to our warehouse, including details such as the serial number and any supporting pictures or video available.
Digital Motorsports will issue you with a return label and will cover the cost of return.
We will then work with the manufacturer to rectify the issue for you as quickly as possible. Please note, we do not issue replacements for any items under warranty until the manufacturer has repaired or replaced the item and shipped it back to us. If the manufacturer deems the issue not covered under warranty, you will be billed for any inbound and outbound shipping fees due to return the item to you.
We offer a full 2-year manufacturer’s warranty on all products unless otherwise stated. Product warranties are bound to the first purchaser and are not transferable.
Returns:
Here at Digital-Motorsports.com we like to make things as easy as possible, if you are not completely satisfied with your online purchase, you can return it free of any admin or handling charges. The item must be unused with original packaging and returned to us within 14 days of purchase for an exchange or full refund, minus any outbound or return shipping charges imposed by the courier.
Please note that we do not cover the cost of return postage. If you are within Southern Ireland, you can drop the package to your local Post Office or Simply follow the steps on returnmyshopping.ie. If you are located outside Ireland, we suggest using your national postal service to return the goods. If the goods do not reach us we are not in a position to exchange or refund the item. The customer is responsible for the goods until they have been received by us.
When an item is returned, we will inspect and refund as quickly as possible, usually within 1-2 working days. The length of time refunds take to register on customer’s bank accounts does vary from bank to bank but typically takes 1-3 working days.
Shipping
We use DHL Express to ship worldwide for the majority of products. For lightweight items under 2kg we also offer standard post.
Shipping Costs: Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
When will the Fanatec CSL DD be available?
Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.
Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.
This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days
Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA
Cut off Times:
DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.
Tracking:
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.
Do you ship to my country?
Yes! We ship worldwide. Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
When will my order ship?
Orders placed Monday - Friday, before 1pm GMT are normally dispatched the same day, assuming the item you ordered is in stock. During busier periods (eg Black Friday / Christmas) dispatch times can increase.
Orders are picked and dispatched Monday to Friday, not at weekends. As soon as your order ships we will send tracking information to the email on your order.
If you have ordered an item that is on pre-order, the expected dispatch date will be listed in the product title or description.
Collection
We offer a collection service for orders placed online from our head office in Dublin Ireland.
Collection is available Monday - Friday, 9am - 5pm.
Collection Address:
Digital Motorsports, Unit P6 Grants Road, Greenogue Business Park, Dublin , D24 Y82X
Customs Taxes & Import Duty
Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)
For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.
For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.
Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value.
Brexit
the UK are no longer a part of the European Union (EU), and this changes howmainland UK (England, Scotland & Wales)based consumers buy product from EU based stores like ours.
Our website now displays all prices excluding VAT and no longer charges you VAT on orders shipping to mainland UK.
Customers will however be liable for 20% UK VAT which will be charged to you by HMRC (customs) and collected by our shipping agents (DHL) when the shipment enters the UK. You will be contacted by them to complete the payment, usually by text message. DHL also charge a small handling fee which is 2.5% of the VAT and a minimum of £11.00.
This will be the case when you order from any company based in the EU. If you order from a UK based company they will display vat on their website and charge you the 20% VAT directly on the order. So whether you buy from an EU based store or a UK based store you will be paying more or less the same total price on the product.
If you are a VAT registered business in the UK there is no need to enter your VAT number.
If you have any questions/queries please do not hesitate to contact us at info@digital-motorsports.com
Is XYZ product in stock?
The stock on our website is live so unless there is an out of stock message on the product then we do have it in stock. For items that are out of stock, you can click the green button in the bottom right corner of the screen that says 'EMAIL WHEN AVAILABLE' and enter your email address to be notified when the item becomes available again.
In some instances we may offer pre-order on certain products. If we have a pre-order on a product, lead times/dispatch dates will be clearly indicated in the product title and description
When will the Fanatec CSL DD be available?
Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.
Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.
This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
Where is my order?
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or two.
If you are concerned you can contact your local DHL customer service department with your tracking number.
Can I Pre-Order?
A small selection of our products are sometimes available for pre-order. They will be clearly identified on the product details page by a button stating their expected dispatch date.
If a product is displaying as out of stock and there is no message communicating an expected dispatch date then pre-order is not available.
Discounts:
From time to time we run promotions. Promotions are always well advertised and will have a clear start and end date. Please note that we cannot retrospectively apply discounts to orders placed before or after the promotional period.