Fanatec Clubsport Universal Hub V2 For PC & PS ready

Fanatec Clubsport Universal Hub V2 For PC & PS ready Fanatec
Fanatec Clubsport Universal Hub V2 For PC & PS ready Fanatec
Fanatec Clubsport Universal Hub V2 For PC & PS ready Fanatec
Fanatec Clubsport Universal Hub V2 For PC & PS ready Fanatec
Fanatec Clubsport Universal Hub V2 For PC & PS ready Fanatec
Fanatec Clubsport Universal Hub V2 For PC & PS ready Fanatec
Fanatec Clubsport Universal Hub V2 For PC & PS ready Fanatec

Fanatec Clubsport Universal Hub V2 For PC & PS ready

Regular price €272.64
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  • In stock, ready to ship
  • Inventory on the way
Shipping calculated at checkout.
Digital Motorsports: fast reliable shipping, 5 star reviews, outstanding customer reviews, affiliate reward program & 14 day no quibble returns

One Hub. Countless possibilities.

Attach any wheel rim with a 6 x 70 mm or 3 x 50 mm mounting pattern to this hub for use with a FANATEC® wheel base.

UNIVERSAL HUB. UPGRADED.

The ClubSport Universal Hub returns in ‘V2’ form, now with improved electronics, magnetic shifters, and an exchangeable quick release system.

ATTACH ANY RIM YOU WANT.

Threaded holes for wheel rims with a 6 x 70 mm or 3 x 50 mm pattern means that all current Fanatec wheel rims can be attached to the ClubSport Universal Hub V2 for Xbox. It is also compatible with many wheel rims from brands such as MOMO, Sparco, or OMP.

Packed with features.

Magnetic shifters, adjustable button boxes, and a comprehensive array of buttons integrated into the hub itself means you’ll feel totally in control with any wheel rim.

MAGNETIC SHIFTER PADDLES.

The preinstalled ClubSport Magnetic Paddle Module provides exceptionally crisp and rapid shifting. The strong magnetic resistance and ‘click’, means a solid, positive feel to every shift. Both small and large paddles are included to suit different wheel sizes.

ADJUSTABLE BUTTON CLUSTERS.

Position the button clusters wherever you want them, or remove them entirely for a clean, compact appearance, using the integrated buttons on top of the Hub instead.

Tuning Menu access.

You can access the FANATEC® Tuning Menu with just the press of a button. Adjust your wheel base force feedback and other hardware settings while you drive. The exchangeable quick release means this wheel is ready for the transition to the all-new QR2 system (coming soon).

TUNING WITH THE FUNKYSWITCH™.

The 7-way FunkySwitch™ is a multi-purpose input device, with d-pad, push-button, and rotary encoder. Press the Tuning Button to bring up the Tuning Menu on the integrated display, and adjust settings with the FunkySwitch™.

READY FOR THE FUTURE.

The exchangeable QR1 Wheel-Side (ClubSport Quick Release Adapter) means the wheel can be upgraded easily to the next-generation QR2 system (coming soon).

 

 

FEATURES

  • Can be used with all Fanatec wheel rims and all third-party rims using the 6 x 70 mm or 3 x 50 mm bolt pattern (e.g. Sparco, MOMO, OMP)
  • Fully assembled and pre-configured to mount the Fanatec Wheel Rim GT (or similar)
  • Improved electronics means hub is firmware-updatable 
  • ClubSport Magnetic Paddle Module preinstalled 
    • 3 mm-thick, black anodised aluminium paddle plates
    • Paddle module cage made of CNC machined aluminium
    • Neodymium magnets
    • Two sets of paddle plates for small and large steering wheels
    • Paddle Plate Spacers to adjust to different steering wheel diameters
    • Additional spacers to adjust distance of shifter paddles to wheel rim
    • Paddle module easily upgradable to Podium Advanced Paddle Module (optional)
  • Detachable racing-style button caps
  • 16 integrated buttons on top of the hub
  • Four button clusters with three buttons each
  • 7-way FunkySwitch™: left, right, up, and down directional inputs, push button, and rotary encoder functionality
  • Tuning Menu button for instant access to force feedback and other Fanatec hardware adjustments
  • Three-digit LED display for Tuning Menu functions and telemetry data from compatible games or third-party software. It can be installed in two positions: upright or flat
  • Shifter paddle units, button clusters, and FunkySwitch™ can be removed to save weight
  • DataPort-C connector for Podium Button Module Endurance (sold separately)
  • Allows the use of third-party USB steering wheels on all compatible Fanatec bases (direct USB connectivity is not possible)
  • An additional fifth button cluster can be attached (not included)
  • Exchangeable aluminium quick release
  • Weight: out-of-the-box configuration approx. 705 g (1000 g with QR1) plus wheel rim

Details:

Hub component  Weight
Universal Hub (without display) 375 g
LED display unit 7 g
Button cluster 23 g
Button cluster lever  12 g
FunkySwitch™ unit 32 g
FunkySwitch™ lever 10 g 
Small shifter paddle 11 g
Big shifter paddle 22 g
Magnetic paddle unit 61 g
QR1 Wheel-Side 295 g

 



COMPATIBILITY

Wheel Bases

This product is only compatible with the following wheel bases:

  • CSL DD
  • CSL Elite Wheel Base
  • CSL Elite Wheel Base V1.1
  • CSL Elite Wheel Base + - officially licensed for PS4™
  • CSL Elite Racing Wheel - officially licensed for PS4™
  • ClubSport Wheel Base V2
  • ClubSport Wheel Base V2.5
  • PODIUM Wheel Base DD1
  • PODIUM Wheel Base DD2
  • PODIUM Racing Wheel F1® PS4™

This product is compatible with the Podium Button Module Endurance.

Accessoires:

  • Podium Advanced Paddle Module
  • ClubSport Magnetic Paddle Module
  • ClubSport Button Cluster Pack
  • All Wheel Rims (DE: Alle Lenkradkränze, JP: すべてのホイールリム)
  • QR1 Wheel-Side

 

Platforms

  • PC: this product is compatible with Windows PC.
  • Xbox: this product is not compatible with Xbox systems.
  • PlayStation: The functionality of this product on PS4 can be limited by the capabilities of the console (subject to firmware/OS changes and developer support). The full functionality can only be guaranteed on PC; this is also game-dependent. PlayStation 5: Check our platform compatibility page for more details.

SPECIAL NOTES

  • In order to operate this product, a compatible Fanatec Wheel Base (not included) is mandatory!
  • Buttons and paddle shifters are not easily reached with larger, dished wheel rims.
  • DataPort-C connector is not compatible with USB devices.

PACKAGING DETAILS

  • Dimensions (L x W x H)34.5cm x 23cm x 14.5cm
  • Weight1.3kg
  • Volume weight2.3kg

WHAT'S INCLUDED

  • ClubSport Universal Hub V2 
  • 4 x button clusters with three buttons each
  • 2 x small levers and 2 x long levers
  • 1 x FunkySwitch™
  • LED display unit
  • ClubSport Magnetic Paddle Module with aluminium paddle plates (pre-installed)
  • Large and small paddles, bolts and spacers
  • QR1 Wheel-Side (ClubSport Quick Release Adapter), packaged separately
  • Safety pin for long-term storage
  • Safety screw for permanent mount on wheel base
  • Set of bolts
  • Racing-style button caps
  • Quick Guide

TECHNICAL SPECIFICATIONS

  • Platform PC, PS4 Ready

Tax:

Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.

For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value. You can read more about this here.

Shipping:
We use DHL Express to ship worldwide. At present this is the only shipping service we offer as we have found them to be extremely reliable and fast!
Shipping Costs:
Shipping costs are calculated dynamically at checkout based on the size and eight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days

Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA

Cut off Times:
DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

Tracking:
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Warranty:
If you experience any issues with products that are still under warranty, you must first contact us via email to Support@Digital-Motorsports.com. We will endeavour to help fix the problem with you prior to contacting the manufacturer. If we cannot fix the problem, the products must be returned to our warehouse, including details such as the serial number and any supporting pictures or video available.
Digital Motorsports will issue you with a return label and will cover the cost of return.
We will then work with the manufacturer to rectify the issue for you as quickly as possible. Please note, we do not issue replacements for any items under warranty until the manufacturer has repaired or replaced the item and shipped it back to us. If the manufacturer deems the issue not covered under warranty, you will be billed for any inbound and outbound shipping fees due to return the item to you.
We offer a full 2-year manufacturer’s warranty on all products unless otherwise stated.

Returns:
Here at Digital-Motorsports.com we like to make things as easy as possible, if you are not completely satisfied with your online purchase, you can return it free of any admin or handling charges. The item must be unused with original packaging and returned to us within 14 days of purchase for an exchange or full refund, minus any outbound or return shipping charges imposed by the courier.

Please note that we do not cover the cost of return postage. If you are within Southern Ireland, you can drop the package to your local Post Office or Simply follow the steps on returnmyshopping.ie. If you are located outside Ireland, we suggest using your national postal service to return the goods. If the goods do not reach us we are not in a position to exchange or refund the item. The customer is responsible for the goods until they have been received by us.
When an item is returned, we will inspect and refund as quickly as possible, usually within 1-2 working days. The length of time refunds take to register on customer’s bank accounts does vary from bank to bank but typically takes 1-3 working days.

Shipping

We use DHL Express to ship worldwide for the majority of products. For lightweight items under 2kg we also offer standard post.


Shipping Costs: Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

When will the Fanatec CSL DD be available?

Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days

Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA

Cut off Times:

DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

Tracking:

As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Do you ship to my country?

Yes! We ship worldwide. Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

When will my order ship?

Orders placed Monday - Friday, before 1pm GMT are normally dispatched the same day, assuming the item you ordered is in stock. During busier periods (eg Black Friday / Christmas) dispatch times can increase.

Orders are picked and dispatched Monday to Friday, not at weekends. As soon as your order ships we will send tracking information to the email on your order.

If you have ordered an item that is on pre-order, the expected dispatch date will be listed in the product title or description.

Collection

We offer a collection service for orders placed online from our head office in Dublin Ireland.

Collection is available Monday - Friday, 9am - 5pm.

Collection Address:

Digital Motorsports, Unit P6 Grants Road, Greenogue Business Park, Dublin , D24 Y82X

Customs Taxes & Import Duty

Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.

For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value.

Brexit

the UK are no longer a part of the European Union (EU), and this changes howmainland UK (England, Scotland & Wales)based consumers buy product from EU based stores like ours.

Our website now displays all prices excluding VAT and no longer charges you VAT on orders shipping to mainland UK. 

Customers will however be liable for 20% UK VAT which will be charged to you by HMRC (customs) and collected by our shipping agents (DHL) when the shipment enters the UK. You will be contacted by them to complete the payment, usually by text message. DHL also charge a small handling fee which is 2.5% of the VAT and a minimum of £11.00.

This will be the case when you order from any company based in the EU. If you order from a UK based company they will display vat on their website and charge you the 20% VAT directly on the order. So whether you buy from an EU based store or a UK based store you will be paying more or less the same total price on the product.

If you are a VAT registered business in the UK there is no need to enter your VAT number. 

If you have any questions/queries please do not hesitate to contact us at info@digital-motorsports.com 

Is XYZ product in stock?

The stock on our website is live so unless there is an out of stock message on the product then we do have it in stock. For items that are out of stock, you can click the green button in the bottom right corner of the screen that says 'EMAIL WHEN AVAILABLE' and enter your email address to be notified when the item becomes available again.

In some instances we may offer pre-order on certain products. If we have a pre-order on a product, lead times/dispatch dates will be clearly indicated in the product title and description

When will the Fanatec CSL DD be available?

Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.

Where is my order?

As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or two.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Can I Pre-Order?

A small selection of our products are sometimes available for pre-order. They will be clearly identified on the product details page by a button stating their expected dispatch date.

If a product is displaying as out of stock and there is no message communicating an expected dispatch date then pre-order is not available.

Discounts:

From time to time we run promotions. Promotions are always well advertised and will have a clear start and end date. Please note that we cannot retrospectively apply discounts to orders placed before or after the promotional period.

One Hub. Countless possibilities.

Attach any wheel rim with a 6 x 70 mm or 3 x 50 mm mounting pattern to this hub for use with a FANATEC® wheel base.

UNIVERSAL HUB. UPGRADED.

The ClubSport Universal Hub returns in ‘V2’ form, now with improved electronics, magnetic shifters, and an exchangeable quick release system.

ATTACH ANY RIM YOU WANT.

Threaded holes for wheel rims with a 6 x 70 mm or 3 x 50 mm pattern means that all current Fanatec wheel rims can be attached to the ClubSport Universal Hub V2 for Xbox. It is also compatible with many wheel rims from brands such as MOMO, Sparco, or OMP.

Packed with features.

Magnetic shifters, adjustable button boxes, and a comprehensive array of buttons integrated into the hub itself means you’ll feel totally in control with any wheel rim.

MAGNETIC SHIFTER PADDLES.

The preinstalled ClubSport Magnetic Paddle Module provides exceptionally crisp and rapid shifting. The strong magnetic resistance and ‘click’, means a solid, positive feel to every shift. Both small and large paddles are included to suit different wheel sizes.

ADJUSTABLE BUTTON CLUSTERS.

Position the button clusters wherever you want them, or remove them entirely for a clean, compact appearance, using the integrated buttons on top of the Hub instead.

Tuning Menu access.

You can access the FANATEC® Tuning Menu with just the press of a button. Adjust your wheel base force feedback and other hardware settings while you drive. The exchangeable quick release means this wheel is ready for the transition to the all-new QR2 system (coming soon).

TUNING WITH THE FUNKYSWITCH™.

The 7-way FunkySwitch™ is a multi-purpose input device, with d-pad, push-button, and rotary encoder. Press the Tuning Button to bring up the Tuning Menu on the integrated display, and adjust settings with the FunkySwitch™.

READY FOR THE FUTURE.

The exchangeable QR1 Wheel-Side (ClubSport Quick Release Adapter) means the wheel can be upgraded easily to the next-generation QR2 system (coming soon).

 

 

FEATURES

  • Can be used with all Fanatec wheel rims and all third-party rims using the 6 x 70 mm or 3 x 50 mm bolt pattern (e.g. Sparco, MOMO, OMP)
  • Fully assembled and pre-configured to mount the Fanatec Wheel Rim GT (or similar)
  • Improved electronics means hub is firmware-updatable 
  • ClubSport Magnetic Paddle Module preinstalled 
    • 3 mm-thick, black anodised aluminium paddle plates
    • Paddle module cage made of CNC machined aluminium
    • Neodymium magnets
    • Two sets of paddle plates for small and large steering wheels
    • Paddle Plate Spacers to adjust to different steering wheel diameters
    • Additional spacers to adjust distance of shifter paddles to wheel rim
    • Paddle module easily upgradable to Podium Advanced Paddle Module (optional)
  • Detachable racing-style button caps
  • 16 integrated buttons on top of the hub
  • Four button clusters with three buttons each
  • 7-way FunkySwitch™: left, right, up, and down directional inputs, push button, and rotary encoder functionality
  • Tuning Menu button for instant access to force feedback and other Fanatec hardware adjustments
  • Three-digit LED display for Tuning Menu functions and telemetry data from compatible games or third-party software. It can be installed in two positions: upright or flat
  • Shifter paddle units, button clusters, and FunkySwitch™ can be removed to save weight
  • DataPort-C connector for Podium Button Module Endurance (sold separately)
  • Allows the use of third-party USB steering wheels on all compatible Fanatec bases (direct USB connectivity is not possible)
  • An additional fifth button cluster can be attached (not included)
  • Exchangeable aluminium quick release
  • Weight: out-of-the-box configuration approx. 705 g (1000 g with QR1) plus wheel rim

Details:

Hub component  Weight
Universal Hub (without display) 375 g
LED display unit 7 g
Button cluster 23 g
Button cluster lever  12 g
FunkySwitch™ unit 32 g
FunkySwitch™ lever 10 g 
Small shifter paddle 11 g
Big shifter paddle 22 g
Magnetic paddle unit 61 g
QR1 Wheel-Side 295 g

 



COMPATIBILITY

Wheel Bases

This product is only compatible with the following wheel bases:

  • CSL DD
  • CSL Elite Wheel Base
  • CSL Elite Wheel Base V1.1
  • CSL Elite Wheel Base + - officially licensed for PS4™
  • CSL Elite Racing Wheel - officially licensed for PS4™
  • ClubSport Wheel Base V2
  • ClubSport Wheel Base V2.5
  • PODIUM Wheel Base DD1
  • PODIUM Wheel Base DD2
  • PODIUM Racing Wheel F1® PS4™

This product is compatible with the Podium Button Module Endurance.

Accessoires:

  • Podium Advanced Paddle Module
  • ClubSport Magnetic Paddle Module
  • ClubSport Button Cluster Pack
  • All Wheel Rims (DE: Alle Lenkradkränze, JP: すべてのホイールリム)
  • QR1 Wheel-Side

 

Platforms

  • PC: this product is compatible with Windows PC.
  • Xbox: this product is not compatible with Xbox systems.
  • PlayStation: The functionality of this product on PS4 can be limited by the capabilities of the console (subject to firmware/OS changes and developer support). The full functionality can only be guaranteed on PC; this is also game-dependent. PlayStation 5: Check our platform compatibility page for more details.

SPECIAL NOTES

  • In order to operate this product, a compatible Fanatec Wheel Base (not included) is mandatory!
  • Buttons and paddle shifters are not easily reached with larger, dished wheel rims.
  • DataPort-C connector is not compatible with USB devices.

PACKAGING DETAILS

  • Dimensions (L x W x H)34.5cm x 23cm x 14.5cm
  • Weight1.3kg
  • Volume weight2.3kg

WHAT'S INCLUDED

  • ClubSport Universal Hub V2 
  • 4 x button clusters with three buttons each
  • 2 x small levers and 2 x long levers
  • 1 x FunkySwitch™
  • LED display unit
  • ClubSport Magnetic Paddle Module with aluminium paddle plates (pre-installed)
  • Large and small paddles, bolts and spacers
  • QR1 Wheel-Side (ClubSport Quick Release Adapter), packaged separately
  • Safety pin for long-term storage
  • Safety screw for permanent mount on wheel base
  • Set of bolts
  • Racing-style button caps
  • Quick Guide

TECHNICAL SPECIFICATIONS

  • Platform PC, PS4 Ready

Tax:

Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.

For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value. You can read more about this here.

Shipping:
We use DHL Express to ship worldwide. At present this is the only shipping service we offer as we have found them to be extremely reliable and fast!
Shipping Costs:
Shipping costs are calculated dynamically at checkout based on the size and eight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days

Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA

Cut off Times:
DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

Tracking:
As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?
Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Warranty:
If you experience any issues with products that are still under warranty, you must first contact us via email to Support@Digital-Motorsports.com. We will endeavour to help fix the problem with you prior to contacting the manufacturer. If we cannot fix the problem, the products must be returned to our warehouse, including details such as the serial number and any supporting pictures or video available.
Digital Motorsports will issue you with a return label and will cover the cost of return.
We will then work with the manufacturer to rectify the issue for you as quickly as possible. Please note, we do not issue replacements for any items under warranty until the manufacturer has repaired or replaced the item and shipped it back to us. If the manufacturer deems the issue not covered under warranty, you will be billed for any inbound and outbound shipping fees due to return the item to you.
We offer a full 2-year manufacturer’s warranty on all products unless otherwise stated.

Returns:
Here at Digital-Motorsports.com we like to make things as easy as possible, if you are not completely satisfied with your online purchase, you can return it free of any admin or handling charges. The item must be unused with original packaging and returned to us within 14 days of purchase for an exchange or full refund, minus any outbound or return shipping charges imposed by the courier.

Please note that we do not cover the cost of return postage. If you are within Southern Ireland, you can drop the package to your local Post Office or Simply follow the steps on returnmyshopping.ie. If you are located outside Ireland, we suggest using your national postal service to return the goods. If the goods do not reach us we are not in a position to exchange or refund the item. The customer is responsible for the goods until they have been received by us.
When an item is returned, we will inspect and refund as quickly as possible, usually within 1-2 working days. The length of time refunds take to register on customer’s bank accounts does vary from bank to bank but typically takes 1-3 working days.

Shipping

We use DHL Express to ship worldwide for the majority of products. For lightweight items under 2kg we also offer standard post.


Shipping Costs: Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

When will the Fanatec CSL DD be available?

Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.
Shipping times - Express Shipping:
• Ireland & UK - Next Working day.
• Europe – 2-4 working days.
• US & Canada – 3-6 Working Days
• Rest Of World – 4-7 Working days

Shipping times - Economy Shipping:
• Ireland & UK – 1-4 Working days
• Europe – 4-7 Working days
• US & Canada – NA
• Rest Of World – NA

Cut off Times:

DHL collect at 2pm GMT Monday-Friday. We aim to dispatch all orders placed before 1pm GMT the same day but during busy periods that may not always be possible.

Tracking:

As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or 2.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Do you ship to my country?

Yes! We ship worldwide. Shipping costs are calculated dynamically at checkout based on the size and weight of the items in your cart and your address. if you add the product/s you want to your basket then go to the cart and fill out your address and zip code / post code you will then get an accurate shipping price.

When will my order ship?

Orders placed Monday - Friday, before 1pm GMT are normally dispatched the same day, assuming the item you ordered is in stock. During busier periods (eg Black Friday / Christmas) dispatch times can increase.

Orders are picked and dispatched Monday to Friday, not at weekends. As soon as your order ships we will send tracking information to the email on your order.

If you have ordered an item that is on pre-order, the expected dispatch date will be listed in the product title or description.

Collection

We offer a collection service for orders placed online from our head office in Dublin Ireland.

Collection is available Monday - Friday, 9am - 5pm.

Collection Address:

Digital Motorsports, Unit P6 Grants Road, Greenogue Business Park, Dublin , D24 Y82X

Customs Taxes & Import Duty

Digital Motorsports are based in the EU and our website displays prices either with or without our local VAT rate of 23% depending on your country. (based on your ip address)

For countries in the EU we display prices including 23% VAT.
For countries outside the EU (including the UK) we display prices excluding 23% VAT.

For countries outside the EU you should be aware that you may be liable for import duties. You will need to contact your local authority to get an estimate of how much it will be, as it varies between countries and states. The commodity code or HS code we use for all our products is 9504500000 which is the globally recognised code for computer games and accessories.

Customers from the UK do not pay import duties but pay the usual 20% UK VAT rate to HMRC. To make the process simpler, this is collected by the courier (DHL) before delivery, so you should expect a message from DHL requesting payment of 20% of your order value.

Brexit

the UK are no longer a part of the European Union (EU), and this changes howmainland UK (England, Scotland & Wales)based consumers buy product from EU based stores like ours.

Our website now displays all prices excluding VAT and no longer charges you VAT on orders shipping to mainland UK. 

Customers will however be liable for 20% UK VAT which will be charged to you by HMRC (customs) and collected by our shipping agents (DHL) when the shipment enters the UK. You will be contacted by them to complete the payment, usually by text message. DHL also charge a small handling fee which is 2.5% of the VAT and a minimum of £11.00.

This will be the case when you order from any company based in the EU. If you order from a UK based company they will display vat on their website and charge you the 20% VAT directly on the order. So whether you buy from an EU based store or a UK based store you will be paying more or less the same total price on the product.

If you are a VAT registered business in the UK there is no need to enter your VAT number. 

If you have any questions/queries please do not hesitate to contact us at info@digital-motorsports.com 

Is XYZ product in stock?

The stock on our website is live so unless there is an out of stock message on the product then we do have it in stock. For items that are out of stock, you can click the green button in the bottom right corner of the screen that says 'EMAIL WHEN AVAILABLE' and enter your email address to be notified when the item becomes available again.

In some instances we may offer pre-order on certain products. If we have a pre-order on a product, lead times/dispatch dates will be clearly indicated in the product title and description

When will the Fanatec CSL DD be available?

Fanatec's entry level CSL DD range is hugely popular and is without question the best value entry level direct drive wheelbase on the market.

Fanatec have priced the unit as competetively as possible and as such they cannot offer discount to their resellers (ie Digital Motorsports) on this product range. In addition to that Fanatec to not allow us to purchase the CSL DD range with exception of the Fanatec Gran Turismo DD Pro Premium Version.

This product is available periodically in limited numbers but we still do not get discount on it from Fanatec. As such we have to price the Fanatec Gran Turismo DD Pro Premium Version above Fanatec's RRP as we have to import the product from Germany.

Where is my order?

As soon as your order is dispatched you will automatically be sent your DHL tracking number to the email you provided on your order.
You can track any DHL tracking number or AWB at this link https://www.dhl.com/us-en/home/tracking.html?


Please note that it is completely normal for multi-item orders to get split up in transit. Each individual parcel is labelled and barcoded and will reach its destination. If you find that part of your order is delivered and part is still in transit, this almost always rectifies itself in a day or two.
If you are concerned you can contact your local DHL customer service department with your tracking number.

Can I Pre-Order?

A small selection of our products are sometimes available for pre-order. They will be clearly identified on the product details page by a button stating their expected dispatch date.

If a product is displaying as out of stock and there is no message communicating an expected dispatch date then pre-order is not available.

Discounts:

From time to time we run promotions. Promotions are always well advertised and will have a clear start and end date. Please note that we cannot retrospectively apply discounts to orders placed before or after the promotional period.

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